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Review Keywords Analysis

  1. CA
  2. ON
  3. Brampton
Sleep Country Canada
Sleep Country Canada
Sleep Country Canada
Sleep Country Canada

Sleep Country Canada

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10906 Hurontario St, Brampton, ON L7A 3R9, Canada Get Directions
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ABOUT   Services Excellence Summary

About Sleep Country Canada Sleep Country Canada is the biggest omnichannel mattress dealer in the country. It is the only unique bedding store with bricks-and-mortar shops and an internet presence. We thrive on providing Canadians with a sense of security. Christine Magee and Stephen Gunn founded this chain in Vancouver in 1994, with Gordon Lownds' backing. Super Channel features over 265 locations throughout Canada. There isn't one perfect way to sleep. We are all about sleeping. Our goal is to help Canadians get the sleep they deserve. Sleep Country Canada does not have one-size-fits-all sleeping arrangements. It is sometimes difficult to find your "perfect" slumber. Our Sleep Experts will collaborate with you to help you achieve your best night's sleep. We are the leading bedding retailer in Canada, and we need to use our expertise to help all Canadians achieve their best night's sleep. Our Sleep Experts and Customer Service representatives are always available to assist you. Our team of Sleep Experts and Customer Service representatives is here to help you whatever you need.

 

SUMMARY   Reviews Summary

The reviews praise Sleep Country outlet and its workers, especially for exceptional customer service and knowledge. Samantha, Sara, Rafael, and even James are commended for their excellent and friendly support, with customers stating that customer service is top-notch. The workers make the in-store experience pleasant, with customers enjoying personalized service by asking, looking, and testing options till they find the best mattress. This is especially vital as each customer has unique needs, and salespeople help through the process, leading to many 5-star reviews for workers focusing on their service. The reviewers state they are pleased with the mattresses they bought, confirming their decisions for sales staff. They like the sleep quality for back and joint health and say that everything in the store meets their needs and budget. But positive reviews have one common criticism: delivery. In particular, delivery is problematic, with customers reporting late arrival and poor communication from the delivery team. However, this is minor compared to the praise for the in-person shopping experience and the high sleep quality by Sleep Country. Some comments about covid safety also show that customers felt safe in the store.

 

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belld001 left a 1 star review
★☆☆☆☆
On TrustAnalytica
Jan 15
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Pros & Cons

PROS
very helpful (5)
super helpful (2)
recommend (2)
helped me (2)
very knowledgeab ... (2)
helpful staff (2)
absolutely fanta ... (1)
good experience (1)
good service (1)
exceptional cust ... (1)
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Cons
not happy (1)
unprofessional (1)
expensive (1)
terrible custome ... (1)
won't be returni ... (1)

Sleep Country Canada Reviews: 48. Average Rating: 3.7

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The company has different pricing on website, beware and don’t buy in store.
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belld001 left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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