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Review Keywords Analysis

  1. CA
  2. ON
  3. Brampton
The Brick Mattress Store
The Brick Mattress Store
The Brick Mattress Store
The Brick Mattress Store

The Brick Mattress Store

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11795 Bramalea Rd Unit E-3, Brampton, ON L6R 3S9, Canada Get Directions
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ABOUT   Services Excellence Summary

The Brick Mattress Store has been offering stylish furniture, mattresses, and appliances to our community since 1971. Visit your local store to see our low everyday prices and discover how dedicated we are to saving you more. We started as a small Edmonton furniture store in 1971 and now have over 209 stores and 7 distribution centers across Canada, from Victoria to St. John's. We have maintained our original commitment to charity and customer satisfaction over the past 50 years. This incredible accomplishment wouldn't have been possible without you, our customers. We are thankful for your help over the years. Since 1971, Canadians have chosen The Brick to furnish their homes. Our reputation has been built on providing high-quality, affordable furniture and mattresses, as well as appliances and other home electronics. But we’re very capable of saving you more. The Brick's value comes from our diverse and multi-talented team. We are constantly searching for kind, dynamic team members to join us. This is how we keep ahead.

 

SUMMARY   Reviews Summary

Customer reviews suggest the furniture outlet has excellent customer service. Preeti, Vishal, Sanket, Glory and Tony received top marks from shoppers. Customers found the staff being helpful and knowledgeable. Many reviewers felt Preeti was exceptional in assisting them in choosing the best mattress for their requirements. Other reviewers spoke about Vishal for his kindness, patience, and willingness to go above and beyond. Many clients appreciated the attention they received, and some noted that the sales representatives did not pressure them. The store itself was praised for its wide variety of mattresses and sales on floor models. Customers also expressed how comfortable they were being informed and happy through their experiences. Many said they would go back and recommended the furniture store to others. The overall customer feedback is overwhelmingly positive, citing the store's customer service as exceptional and deserving mention of staff.

 

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Reputation Change over time
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Pros & Cons

PROS
excellent custom ... (3)
recommend (3)
helped me (3)
very happy (2)
very helpful (2)
extremely helpfu ... (2)
very knowledgeab ... (2)
excellent servic ... (2)
great service (2)
fantastic experi ... (1)
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Cons
horrible (1)
dissatisfied (1)
rude (1)
horrible custome ... (1)
very uncomfortab ... (1)
horrible (1)
very expensive (1)
expensive (1)
uncomfortable (1)

The Brick Mattress Store Reviews: 57. Average Rating: 4.2

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