Reliable Brant Automotive Group Inc began in 2004 and has since expanded to become the premier used car dealership in Brantford as well as the broader South Western Region. We have worked hard to provide our customers with the best possible customer service and top-quality repair and maintenance work. We also have an extensive inventory of both new and used cars, trucks, minivans, and SUVs for purchase. We have been able to expand our current premises over the years to include a Full Service Auto Repair Shop, Parts & Service, and a Finance Department. Brant Automotive Group is dedicated to helping you with any automotive needs you may have, whether you are looking for a new or used vehicle or need parts and service for your current car. Brant Automotive Group eagerly anticipates being able to offer exceptional customer service to our customers for many more years. Stop by our dealership at 15 Holiday Dr, Brantford, ON to speak with a team member today!
The customers are immensely thrilled by the Brant Automotive Group's excellent service and friendly staff. Jay, Deny, and Sandy are particularly mentioned for their great customer service, knowledge, and helpfulness. The customers are insanely thrilled by the Brant Automotive Group's excellent service and friendly staff. Jay, Deny, and Sandy are particularly mentioned for their great customer service, knowledge, and helpfulness. The customers are extremely satisfied. They say that the dealership goes above and beyond to make the car-buying process simple and positive. These results are observed by the family, who have returned multiple times. Brant Automotive Group is praised by one customer for providing support to individuals in challenging situations, such as those with poor credit. This may not be a negative comment, particularly since many clients have thanked the dealership for supporting them. In the vast majority of cases, the reviews are favorable. This may also vary based on the vehicle the customer bought. The dealership has a 4.9 rating, which is almost perfect. to be inadequate and harmful to their growth. The majority of the issues that clients experience are resolved by the dealership. Customers note that the salesmen are not concerned about the customer's needs. Sales reps are classified as the largest problem for the dealership. Customers dislike pushy sales representatives. This complaint appears frequently and may indicate that the sales staff require extra training. This is also observed in the study's thematic themes. One of the most common reasons for a client's anxiety is high pressure from salespeople. Corporate analysts are not helping customers. Although one reviewer liked their sales representative, many others did not. Many reviews mention this as a concern. Long wait times are also a concern. Customers are dissatisfied with the amount of time they spend waiting for their cars. Customers say that both sales and service appointments are late. High-pressure sales staff, a tense environment, and long wait times are the most common issues customers encounter.
