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Review Keywords Analysis

  1. CA
  2. ON
  3. Hamilton
Davey Tree Expert Co. of Canada, Limited
Davey Tree Expert Co. of Canada, Limited
Davey Tree Expert Co. of Canada, Limited

Davey Tree Expert Co. of Canada, Limited

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182 Chatham St, Hamilton, ON L8P 2B6, Canada Get Directions
4.7
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ABOUT   Services Excellence Summary

Branch formerly known as Arbortech Tree Experts serves Ancaster, Brampton, Brantford, Burlington, Caledonia, Cainsville, Caistor Centre, Carlisle, Cayuga, Copetown, Dundas, Fisherville, Freelton, Grimsby, Haldimand, Hannon, Jarvis, Jerseyville, Lynden, Millgrove, Mount Hope, Ohsweken, Oshweken, Port Dover, Seneca, Troy, Waterdown, and York.

 

SUMMARY   Reviews Summary

Customers unanimously rated Davey Tree Hamilton. Several reviews commissioned Kyle Gibson in Richmond Hill, and he opted for the company. Customers preferred the team's professionalism, quick responses, and thoroughness when removing dead trees. In 2021, the respondents noted a significant demand for arborists, but the company quickly responded to customer requests for services. The company's employees also wanted customer satisfaction when considering the business being prevalent. Customers have reviewed several employees by name in actual performance. r Many customers rated their assessment based on the company's quality, including tight estimates, cleaning, and competitive prices which are the tree removal and orchard maintenance services. A few customers complained that employees do not always serve them. The company demands a high level of customer service and serves the customer correctly. It seems that they have different requests needed in the market, such as removing the same tree for 10 customers. Several reviews give an overview of repairs by the tree's employees. Customers wanted a permanent removal to stop tree growth in tree removal cases. However, it is essential when a particular approach is used, such as removing tree branches and branches rotating on the power line. Many customers also rated the employees fixing the dead tree and prioritizing tree growth.OUT REACHED Service_SCORE Customer loyalty is recommended for tree removal and has continued to be the total customer score. Many customers commented on the excellent services and helpful arborists. Many customers would like more services from the company for tree removal. These comments suggest that a customer who likes a service will likely grow, with concerns customers can use the company with caution. Customers saw the tree cutting services provided, With tree removal services and experiences, many customers recommended the company. Customers rated tree cutting and other services and provided similar feedback, but many customers liked the services offered. Services provided, such as cutting and removal, have been rated by many customers who also liked what the company offered. Many customers have referred to the company as well, but some customers have complained about the challenges encountered during the services provided. The data collected focuses on how the company serves its customers and provides a better view of the company's performance. The company's performance is better for some customers but bad for others. The customer survey results reveal areas of the company that were not acting as they should. Customers. Recommended to Davey Tree and were happy with the services.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (29)
highly recommend ... (11)
very professiona ... (8)
on time (5)
great job (5)
very happy (5)
accommodating (3)
happy with the s ... (3)
very friendly (3)
use them again (2)
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Cons
very disappointi ... (1)
disappointing (1)
poor communicati ... (1)

Davey Tree Expert Co. of Canada, Limited Reviews: 99. Average Rating: 4.7

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A
Arthur
I have worked with its Richmond Hill, Ontario team as coordinated by Kyle Gibson. I need to remove a dead tree in my front yard and also need to have the trump removed so that I could plant a new tree. Kyle is very professional and responsive. Have good suggestion of how the work could be done. Two teams were sent to my place to do the job (tree removal and trump grinding). Both teams did a wonderful, clean and professional job. I won't hestiate to recommend any of my friends to do biz with them. Moreover, a lady who I don't know the name who takes my inquiry call. She is lovely too, patience and friendly and very willing to walk me through some details. Lastly, I think their price is super reesonable as I did get quotes from 2 other places.
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