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  1. CA
  2. ON
  3. Hamilton
DOT Furniture

DOT Furniture

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1187 Upper James St, Hamilton, ON L9C 3B2, Canada Get Directions
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ABOUT   Services Excellence Summary

DOT Furniture is a Canadian retailer recognized as a specialist in patio furniture. What began as one store has expanded to 22, and we strive to provide stronger outdoor living across southern Ontario. Our extensive collection and infinite choices ensure we are always offering the best outdoor furniture. We invite you to spend more time with family and friends outdoors. Twenty-five years ago, a single thought led to the creation of DOT Furniture, which was founded with the goal of helping people enjoy their outdoor living spaces. This idea has blossomed into one of Canada's finest premium patio furniture stores. Eye-catching outdoor furniture, attractive dining sets, and comfortable seating can all be found at DOT. DOT has witnessed the ups and downs of the last 25 years, and it is now in its third generation. Some heard this vision and became excellent partners, and some shared their passion for the brand. However, one thing that has not changed is DOT's commitment to style, quality, and service.

 

SUMMARY   Reviews Summary

Reviewers praise Roberto at Dot Furniture for his excellent customer service, professionalism and ability to go above customer expectations. Customers appreciate his quickness and creativity in helping them find the products they need. They highlight Roberto making sure that their chats reach the expected results, with customers being able to talk about warranty and expect deliveries, showing that he is a hardworking employee. Many reviews speak about the personal touch Sunday gives to customers, the observation that he has helped many people very much and the attending to each person circumstance. Customers love the staff family because they are polite and go out of their way to help. This is exemplified by Mike, who is kind and polite, and connects people to what they want. Other reviewers talk of the store's good service and high-quality items, saying they hope to come back to have the same experience and share it with their friends. Some, like Diane, particularly honour Roberto's well-organized and fast shipping of his items, which is very grateful. Some clients say Roberto and Dot Furniture have quality products and Roberto's behaviours that make customers loyal and spreading the word about the store.linalg. Summarize the reviews in a sentence Customers commend Roberto’s outstanding service and Dot Furniture's customer service, products, and website, which helps them provide some of the best online shopping experiences.

 

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Pros & Cons

PROS
great customer s ... (4)
great service (4)
very helpful (3)
helpful staff (2)
amazing customer ... (2)
recommended (2)
recommend (2)
excellent custom ... (2)
fair prices (2)
good quality (2)
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Cons
think twice (1)
a little pricey (1)
pricey (1)
expensive (1)

DOT Furniture Reviews: 69. Average Rating: 4.4

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