Comprising more than 80 First General locations throughout Canada and the United States, we are North America's most inclusive restoration network. You benefit from a worldwide network but feel like a local. Each First General location can be independently owned and operated. A company culture that promotes creativity and individual responsibility while maintaining a strong foundation of accountability. A national headquarters facilitates our offices. First General can instantly get technicians, project managers, and equipment from across North America to help with a catastrophe (CAT) event. The entire network has agreed that all North American companies will contribute staff and equipment if a major catastrophe occurs.
Reviews Summary
First General receives a string of positive reviews. Dustin and his Roofing Team replaced a roof that I was happy with. Most jobs like these require you to be present. As a result, there is a level of trust that you want to find with these professionals: First General espoused this.You will acknowledge their sense of urgency in times of distress. Perfection could not be claimed at the end of each day but they always worked to ensure you were comfortable enough. Many reviewers mention the efficient processes of First General. This is important in stressful times, but it is also commendable. Knowledge of insurance requirements and policies is crucial for the team and they are well versed and can make any claims process comfortable. Cleaning up and ensuring safety are part of the raving reviews by most customers. The firm's processes ensure customer safety and comfort. All the staff have embraced the culture and this is a good thing for the company. This is company I would recommend and will go for their services myself.
Frequently asked questions
7 questions
What do First General Hamilton clients say about the work?
Clients frequently praise the team for their professionalism, punctuality, and attention to detail. Reviewers highlight the friendly staff and their ability to handle stressful situations effectively, ensuring satisfaction with the results.
Does First General Hamilton offer emergency repairs for water damage, and how responsive are they?
Yes, they provide emergency repairs for water damage, including drying services and ceiling repair. Reviewers commend their quick response times, especially when dealing with urgent situations like leaks and ceiling collapses.
What services does First General Hamilton offer for fire damage restoration?
They offer fire damage assessment, smoke damage restoration, and contents cleaning as part of their fire damage restoration services. Their team is noted for their thorough approach and effective results.
Can I get a consultation for a bathroom renovation with First General Hamilton?
Yes, they provide design consultation, flooring installation, and fixture installation for bathroom renovations. Reviewers have noted the excellent design and quality of work delivered by the team.
What are the operating hours for First General Hamilton?
How does First General Hamilton handle sewage cleanup?
They provide sewage extraction, sanitation services, and structural repair for sewage cleanup. Reviewers have highlighted their professionalism and efficiency during these challenging situations.