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Leon's Furniture

Name: Leon's Furniture
Address: Hamilton, CA
Telephone: +19053189712
Rating: 4.5048

105 reviews

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+19053189712

Open 10:00 AM - 8:00 PM now

1599 Stone Church Rd E, Hamilton, ON L8W 3P8, Canada Get Directions

standing desk Best Standing Desks to Buy in Canada Best Standing Desks to Buy in Ontario

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ABOUT Services Excellence Summary

Founded by Ablan Leon as the A. Leon Company in 1909, a comprehensive stock business in Welland, Ontario, Leon's is Canada's largest retailer that offers a vast selection of products, including appliances, electronics, and furniture, through different brands. Leon's Furniture Limited now operates the company, with Ablan Leon's level of integrity, dedication, and service maintained over a century. Leon's Furniture Limited has more than 10,000 employees in Canadian franchisee and corporate stores. Leon's Furniture Limited is one of Canada's most recognized retailers. Leon's has experienced sales and profits because of this consistent growth in a retail industry. However, as Leon's has grown, it has always upheld the company's original principles and success factors. Leon's sells brand-name furniture and appliances at the best prices. Leon's is proud of this after-sales service. Canadian associates offer thousands of Canadian associates professionalism and support. Leon is a great asset to its associates. In Canadian households, Leon's Furniture is becoming a household name. Leon's Furniture will continue to grow in sales and profit to satisfy shareholders, associates, and customers. Fast delivery is part of our multimillion-dollar inventory at Leon's. Customers can use computerized procedures and systems in their complete retail operation, which is equipped with the most advanced technology. Customers get all they need in Leon's winning advertising. A synthesis that took nearly 100 years to create, and now other retailers are attempting to imitate this winning formula. Thank you for visiting our website today. Leon's looks forward to serving you.

SUMMARY Reviews Summary

Leons Hamilton review states that staff is helpful and focuses on customer service. Many have mentioned Birgit Cameron, Lynn, Kerry, and Frank specifically, commending employees’ friendly helpful and knowledge. One review highlighted a negative product experience, but customers consistently noted that staff worked to address the issue, either by replacing the couch with additional support or providing a refund. Therefore, many thought the support and understanding among all staff members were outstanding. Positive reviews also commend employees involved with product reference and buying advice. One that had had the sales team suggest specific furniture pieces would work best for their home also thought Bridget’s Logan laughed -making Frank customers’ buying furniture from this branch between happy and recommendable. The team and customer service at Hamilton is commendable.

Hilda left a 5 star review

★★★★★

On TrustAnalytica

Oct 30

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Reputation Change over time

Pros & Cons

PROS

very helpful (10)

great service (4)

recommend (4)

highly recommend ... (4)

extremely helpfu ... (3)

excellent servic ... (3)

helpful staff (3)

very knowledgeab ... (3)

friendly service ... (2)

will be returnin ... (2)

Cons

horrible (4)

unreliable (3)

dirty (3)

rude (2)

terrible (2)

useless (1)

very disappointe ... (1)

disappointed (1)

bad customer ser ... (1)

terrible experie ... (1)

Leon's Furniture Reviews: 105. Average Rating: 4.5

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Reviews (2) Google Reviews (103)

Hilda

on Trustanalytica

My husband and I bought a couch at Leons Hamilton. We worked with Birgit Cameron and she was great! When the couch was delivered, we discovered the underside had been damaged (significantly). Took a bunch of photos and headed over to Leons to have it resolved. I wish I had the name of the Associate we worked with at the counter .. she was incredible... empathetic, caring and assured us immediately that we would receive a full refund or exchange. This was such a relief to hear. It turned out the couch had been discontinued a few weeks earlier, so Birgit assisted us in selecting another. Again she was extremely helpful and empathetic. Although we were shocked and upset at the condition of the couch we received, the way Birgit and the counter Associate helped us in resolving the issue, could not have been better. Problems happen... the important part is how you resolve them. Five stars on this one!

Gabe