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  1. CA
  2. ON
  3. Hamilton
MEC Burlington

MEC Burlington

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Open  10:00 AM-6:00 PM now
1030 Brant St, Burlington, ON L7R 0B2, Canada Get Directions
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4.6
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ABOUT   Services Excellence Summary

MEC Burlington, The Outdoor Safety Shop supplies the staff and gear you require to live an active life outdoors. We do this by providing outdoor clothing, gear, and services. Our members are matched with the right gear for their needs. Passion is what sets us apart. We possess the passion, expertise, and experience necessary to make our clients happy. The quality, performance, and value of our goods are all fantastic. Listen carefully - we act in good faith. This is a company that values integrity and ethical behavior. We respect and treat everyone justly. We believe in and depend on people working together for great results. We welcome new concepts and approaches, which aid us in creating our legacy. Leading by example is a necessity. Inspiring others to act for the good of people and the planet is important. We actively and frequently preserve and restore wild spaces. Our lives are full of adventure, curiosity, and development.

 

SUMMARY   Reviews Summary

The MEC Burlington store's reviews are overwhelmingly positive, with many customers complimenting the store's service and expertise. Several customers mention the staff's friendliness and in-depth knowledge, particularly Marciek, Husain, and Gary, who received accolades for their backpacking and climbing equipment recommendations. The store's product selection and pricing were also praised, with one customer noting that they had seen better pricing in-store compared to Amazon. Other reviewers shared positive experiences with returns and warranties in the store, with one even receiving a refund for a faulty product. The store creates an exceptional customer experience for customers, despite the highlight that they ought to take part in packages such as Black Friday in order to additional bags discounts, and the efforts taken by the same organization to encourage the same. Overall, the store has received high marks from customers for both the shopping experience and the high-quality products, potentially suggesting that it remains a top pick for outdoor enthusiasts.

 

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Reputation Change over time
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Pros & Cons

PROS
knowledgeable st ... (8)
very happy (3)
very knowledgeab ... (3)
recommend (3)
helpful staff (3)
high quality (2)
great place (2)
friendly and hel ... (2)
great staff (2)
very helpful (2)
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Cons
horrible custome ... (1)
horrible (1)
too small (1)
dirty (1)

MEC Burlington Reviews: 102. Average Rating: 4.6

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