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Review Keywords Analysis

  1. CA
  2. ON
  3. Kitchener
MEC Kitchener

MEC Kitchener

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Open  10:00 AM-6:00 PM now
10 Manitou Dr, Kitchener, ON N2C 2N3, Canada Get Directions
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4.2

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ABOUT   Services Excellence Summary

We aim to outfit everyone for outdoor life. This is achieved through outdoor clothing, gear, and services. Our members will find the right gear for their needs. We set ourselves apart with our passion. Our most important assets are passion, experience, and knowledge. Our products are high quality, high performance, and affordable. Listen. Every transaction should be done in good faith. Truth, fairness, and ethical conduct are our core values. We believe in the power of community. People are crucial for getting better results. We encourage original thinking in all areas of our lives. New ways of looking at the world offer us opportunities to grow and evolve. We are constantly evolving and creating our legacy. It is important to walk the talk. It encourages others to act on humanity and the earth. We actively preserve and restore wild places, often acting generously. Our lives are full of excitement, a desire to learn, and a love of adventure.

 

SUMMARY   Reviews Summary

The MEC store is generally well-reviewed. Customers hail the staff as helpful and knowledgeable. Many recognize employees' efforts to go above and beyond, which makes the patrons feel valued. They come across as satisfied when interacting with staff like Gary, Kevin, and a young woman who received noted admiration for her quick thinking and solution-based service during a shopping trip. Customers note that this outlet offers high-quality products at a premium, and more commendations are lavished on the company's fantastic return policies. Most of the reviewers claim the environment is also friendly and nonintrusive. This store is welcoming and filled with helpful employees who work diligently to improve customers' engagement and shopping outcomes. The general verdict is that the store is worth everyone's visit, even if the prices or any prior inconveniences were less satisfying.

 

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Reputation Change over time

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Pros & Cons

PROS
knowledgeable st ... (6)
very helpful (4)
helpful staff (3)
friendly and hel ... (2)
high quality (2)
helpful and know ... (2)
good selection (2)
great selection (2)
super knowledgea ... (1)
highly recommend ... (1)
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Cons
no assistance (1)
felt uncomfortab ... (1)
uncomfortable (1)
not helpful (1)
very small selec ... (1)
disappointing (1)
unsuccessful (1)
no communication ... (1)
bad experience (1)
awful (1)
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MEC Kitchener Reviews: 100. Average Rating: 4.2
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