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  2. ON
  3. Kitchener
NAPA Auto Parts - NAPA Kitchener

NAPA Auto Parts - NAPA Kitchener

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895 Wilson Ave, Kitchener, ON N2C 1J1, Canada Get Directions
4.2
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ABOUT   Services Excellence Summary

NAPA Auto Parts stores in Kitchener provide consumers with high-quality car parts and vehicle accessories. Our stock includes over 500,000 parts and a vast range of car accessories and tools. Our tools, equipment, accessories, and components that can cater to consumer demands, including brake pads and rotors, will help you maintain and repair your automobile as easily and quickly as possible. To have the best service and advice from our experts, come to our store.

 

SUMMARY   Reviews Summary

Clients commend the firm for its vast automotive parts supply and paint colour matching services. The consumers are amazed that it is a location where almost all the parts they require are available. Staff members exemplify friendliness and helpfulness, and their product expertise puts first-time consumers at ease. These allow the consumers to know exactly what they need and how to utilise it. Furthermore, customers claim that the service they receive is usually prompt, responsive and proficient. Even during the COVID-19 period, where several reviews remark on the store's quick product retrieval. Many positive attitudes towards the firm's pricing were revealed in the reviews. Client care is also downright rewarding. Collaboration is an essential aspect of employees, and the fact is expressed in the reviews. except for one client who claims that there is a unique worker. The firm has a good selection of automotive paints and will help clients acquire the things they need if they are running out. In general, staff members are gracious and always seem to be willing to assist. A number of consumers made mention of the simplicity of the dealership's client environment. Client reviews from both the evaluations' narrative profiles and summaries both express general pleasure with the organization's service. Overall, the evaluations are consistent across all the sites and sums.

 

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Pros & Cons

PROS
very helpful (3)
great place (3)
friendly and hel ... (2)
knowledgeable st ... (2)
great service (2)
very friendly (2)
great customer s ... (1)
great staff (1)
prices are very ... (1)
service is great ... (1)
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Cons
not happy (2)
disappointed (2)
expensive (1)

NAPA Auto Parts - NAPA Kitchener Reviews: 71. Average Rating: 4.2

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