OnSite Computer Services is here to support your home and business IT needs. We have a reputation for excellent service and believe there is no challenge too great or small. Our service area includes Kitchener, Waterloo, and Cambridge in Southern Ontario.
Our expert team members have more than three decades of combined experience and education. Our services cover all forms of technical support, from fixing laptops and desktops to programming and technical software coding. We can also design and implement your network, recover your data, and assemble a server for you.
Recent data breaches at institutions underscore the significance of effective cyber security planning. Smaller and bigger organizations are targeted by hackers every day in an effort to access sensitive data or inflict service disruption.
Reviews Summary
OnSite Computer Services have positive customer feedback, particularly regarding their technician's (Joe, Phil, etc.) reliability and skills. There are several cases where the students found immediate help for their computer issues, as well as a last-resort call that eased frustration. This makes the customers honor the technicians for their knowledge and honesty when diagnosing and explaining a wide variety of computer and software repair options and costs.The company has also been described as a saviour for students. Customers have also spoken about the company's customer service orientation and fast response times, with some claiming the company's support is customer service-focused. Many of the customers have already been repeat buyers and have advised others to try the firm's services and buy computers from them.
Frequently asked questions
7 questions
What do OnSite Computer Services clients say about the work?
Clients frequently praise the team's promptness, professionalism, and expertise. Specific staff members like Phil, Kevin, and Joe are often highlighted for their friendly service and ability to resolve issues quickly, contributing to a positive customer experience.
Does OnSite Computer Services offer data recovery services, and what do customers say about their effectiveness?
Yes, they provide data recovery services including hard drive recovery and cloud backup solutions. Customers have expressed satisfaction with the team's ability to recover data efficiently and effectively, often completing tasks on the same day.
Can I get IT support from OnSite Computer Services, and how do customers feel about their service?
Yes, they offer IT support including remote and on-site assistance. Customers appreciate the quick response times and the knowledgeable staff, often mentioning that their issues are resolved efficiently.
Does OnSite Computer Services provide custom PC builds, and what options do they offer?
They specialize in custom PC builds, offering gaming PCs, office PCs, and modifications and upgrades. Customers have noted the quality of the builds and the team's ability to tailor solutions to individual needs.
What types of network security services does OnSite Computer Services provide?
They offer network security services including firewall installation, antivirus software installation, and security audits. Clients have expressed confidence in their ability to enhance security measures effectively.
How does OnSite Computer Services handle software development projects?
They provide software development services, including web development, mobile app development, and custom software solutions. Customers have reported positive experiences with the team's ability to deliver tailored software solutions.