Quick serviceExcellent customer serviceFriendly staffProfessional staffFair pricingSmooth processHelpful assistanceMoney savingsTimely assistanceGreat personal service
About this business
Regal Insurance Brokers started in 1984 by creating innovative insurance products for individual needs. Since its inception, the company has been a key player in insurance in the Waterloo Region, specializing in home, auto, life, commercial, and business insurance. Regal now has their own office in the region, and has grown to be one of the most successful family-operated brokerages in the Region. Regal Insurance has embraced new technologies to grow its local presence and will continue to do so, as Paul and Chris Brockman have pledged to support the company in the spirit of the company's founders. Joy Davis founded the company. Paul Brockman purchased it as his first-ever business. Paul and Chris Brockman run the company together. They have worked on their vision of being the best insurance broker for their employees, clients, and community. Regal Insurance prides itself on having an exceptional team that matches insurance products and prices to the insurance customers. Our team is experienced and committed to providing personalized customer service for our customers. Insurance brokers, like Regal Insurance Brokers, have an advantage because we get to know our customers and represent their interests in insurance. You will be able to communicate with your claim adjusters by calling our office. Our employees will represent you from the initial phone call to the end of your claims. We do not rush customers because our team members take the time to understand your needs and concerns in the event of claims and other concerns.
Reviews Summary
The reviews applaud Regal Insurance Brokers and its staff such as Fernando, Hoang, Andrew Stap, and Tim Chester due to their commitment to customer care. Their reviews all indicated that they were quick to respond to issues hence providing the best communication and resolving them satisfactorily. The staff goes beyond their help and offers selfless advice and support to their customers, which builds a lasting relationship. The service-users appreciated the staff's professionalism, helpfulness, and how they made the policy acquisition process hassle-free and ethically transparent. The service-providers made purchases of the insurance policy. Information that the staff at Regal insurance broker gives the best price, saving a lot of money, and policy protection for both the home and the car. These reviews provide the reasons for selecting Regal insurance broker because the firm uses proven methods in the service delivery, and employs professional staff in policy issuance, and it has helped save a lot of funds.
Frequently asked questions
7 questions
What do Regal Insurance Brokers clients say about their customer service?
Clients frequently praise the team for their prompt responses and professionalism. Reviewers highlight staff members like Andrew and Tim for their attentiveness and ability to resolve issues efficiently, making clients feel valued and well taken care of.
Does Regal Insurance Brokers offer comprehensive home insurance options?
Yes, they provide various home insurance options, including Basic Home Insurance, Comprehensive Home Insurance, and Rental Property Insurance, ensuring tailored coverage to meet individual needs.
What are the operating hours for Regal Insurance Brokers?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get auto insurance through Regal Insurance Brokers, and how do customers feel about the process?
Yes, they offer various auto insurance options, including Basic Auto Insurance and Comprehensive Auto Insurance. Customers appreciate the smooth and transparent process, often noting significant savings and quick service.
What types of business insurance does Regal Insurance Brokers provide?
They offer General Liability Insurance, Property Insurance for Businesses, and Workers' Compensation Insurance, catering to diverse business needs and ensuring comprehensive coverage.
Who founded Regal Insurance Brokers, and how long have they been in business?
Regal Insurance Brokers was founded by Joy Davis in 1984 and has since become a leading family-operated brokerage in the Waterloo Region, with over 30 years of experience in the insurance industry.