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Review Keywords Analysis

  1. CA
  2. ON
  3. London
Best Buy
Best Buy
Best Buy
Best Buy

Best Buy

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1080 Wellington Rd, London, ON N6E 1M2, Canada Get Directions

3.5

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ABOUT   Services Excellence Summary

Best Buy is situated in White Oaks Mall's vicinity. Our mission is focused on finding the right technology that can help improve your life. We also offer great sales and the support of our in-store authorities to help you. Best Buy's responsibility is to ensure you have access to the best available for you and help you understand how to use it better. Experience our broad range of televisions, home audio systems and computer consoles. Meet individuals who can help you with the rebuilding/renovation of your kitchen and laundry area as well as a variety of video game consoles like the Nintendo Switch & PlayStation 4 to Xbox One. Find us across from White Oaks Mall, where we can help you with smart home technology, smartphones, and tablets, and wearable technology for the active lifestyle.

 

SUMMARY   Reviews Summary

All reviews agree with excellent customer service at the Best Buy store, ixn Ontario. In particular, Jayden, Mike, Shams, Sid, and many others are praised for their helpfulness and professionalism. Customers are acknowledging the expertise of the staff, who are able to assist with a wide range of inquiries, from complex technology problems, to the checkout process. This location is spoken highly of as a go-to spot for electronic items, from expensive goods like TVs and laptops to minor acquisitions. These examples show the gratitude of customers to the Best Buy staff for their hard work and dedication to making shopping a great experience. Some reviews show leniency and understanding towards Best Buy and its licensing agreements, the Geek Squad. However, there were also some complaints about pricing and the hassle of returning items. The overall picture is of a business that values customers and has cultivated a culture of excellent customer service from staff.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (16)
very helpful (14)
recommend (12)
great service (8)
very knowledgeab ... (7)
very friendly (7)
highly recommend ... (6)
extremely helpfu ... (5)
excellent custom ... (4)
great experience ... (4)
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Cons
rude (14)
disappointed (6)
poor customer se ... (5)
horrible (5)
useless (3)
bad experience (3)
expensive (3)
upset (3)
too busy (3)
terrible custome ... (2)
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Best Buy Reviews: 500. Average Rating: 3.5
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