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  1. CA
  2. ON
  3. London
Black Walnut Bakery Café

Black Walnut Bakery Café

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Open  7:30 AM-6:00 PM now
724 Richmond St, London, ON N6A 3H3, Canada Get Directions
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ABOUT   Services Excellence Summary

About Black Walnut Bakery Café The Black Walnut Bakery Café of London, Ontario has been a family success story since it opened in 2011. Our family team was born and raised in London and has decades of experience in the baking and management industries. Black Walnut Bakery Café began when the family decided to apply their skills to the competitive café bakery scene in London’s historic Wortley Village. We carefully designed and tested our menu and standards of service for four years before we opened our flagship Richmond Row store in August 2015. The family team at Black Walnut has made every effort to become a consistent award-winner in providing quality baked goods and excellent customer service. Difference Makers Our total customer satisfaction guarantees, dependable quality, and genuinely friendly service set us apart from other London bakeries. Black Walnut Bakery Café is all about quality, while many bakeries cut corners and compromise the end product. We employ professional bakers and internationally trained roasters to maintain the highest standards. At our Hyde Park head office, we roast fair-trade, organic coffee beans every week. We select the finest varieties in the world, with beans from every coffee-producing region. London's only bakery café to roast its own coffee, we also use proprietary recipes. Our made-from-scratch menu includes baked goods, coffee, and coffee drinks, all featuring quality ingredients. We seek perfection in our unique concept based on quality, and our team spirit adds the special touch to our service.

 

SUMMARY   Reviews Summary

Black Walnut is a popular cafe with mixed reviews, but most feedback is positive. Many raved about the warm, cozy ambience, and welcoming atmosphere, including the clean, spacious inside and outdoor patios with flowers. In addition, the food is delicious, such as the scones and mixed coffee, and the coffee is best they ever had. Moreover, the staff is skilled, and go beyond expectations to make you feel at home in the cafe and were seen to be excellent. They provide free delivery to the customer's desk which is great. 90 percent of the time, customers are very busy, understandable due to their popularity, but this busy atmosphere can end up costly. They mentioned a small issue with the menu which was too high to be seen clearly. The recommended menu changes frequently, but it was disappointing they didn't get a good peek at the menuUnderTest1.Vectorizer, I sent him a message »Output2个月前. One customer used “plausible” to describe this place. Others complained that it was impossible to find a good patio seat on sunny days. Being impossible to see the menu outside, one customer lamented that changes were still a drawback to the cafe. But the same customer was happy with the good customer service in these reviews. Most of them commended the friendly, chatty staff, especially one person with a guy who was extremely helpful, if anything like this happen in the next future. The service is excellent in Black Walnut. It was the first place to see where the tipping recommendations are 5 percent, 10 percent, and 15 percent, which is a great idea.

 

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Pros & Cons

PROS
friendly staff (5)
great atmosphere ... (4)
great service (3)
no complaints (3)
recommend (3)
friendly service ... (3)
love this place (3)
very clean (2)
warm and welcomi ... (2)
highly recommend ... (1)
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Cons
uncomfortable (1)

Black Walnut Bakery Café Reviews: 104. Average Rating: 4.7

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John Doe left a 5 star review
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