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CARSTAR Express London

Name: CARSTAR Express London
Address: London, CA
Telephone: +15196902800
Rating: 4.1

110 reviews

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+15196902800

Open 8:00 AM-5:30 PM now

746 Wharncliffe Rd S, London, ON N6J 2N4, Canada Get Directions

auto body shops Top Car Body Shops in Canada Top Car Body Shops in Ontario

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ABOUT Services Excellence Summary

Don Morton established Don-Mor Collision and Automotive in 1980. The company's original site was at Egerton Street, London, Ontario. In 1996, the store was relocated to 1056 Brydges St. in London. In London, the Collision Reporting Centre was opened across the street from the Shopen in 1998. In 2006, Don added a mechanical shop to expand his already operating venue. The shop is a collision repair centre that provides mechanical and aluminum vehicle repairs (Martins, Maurice, & Simão, 2022). Our competent technicians utilize cutting-edge technology and equipment to deliver excellent quality repairs and customer service. In addition, the shop has been certified by various Automakers after passing the Certification Process. The Certification Program is vital for certifying the safe and appropriate repair of newer models. The network is made up of superior-quality collision repair shops that have met or surpassed the Certification Program's requirements. Automakers set the Certification criteria, which help to guarantee the vehicle's fit, finish, and durability, as well as its value and safety, following an accident (Steyn, 2021). This ensures that the vehicle's passengers are safe and also provides the vehicle with proper performance. Automakers pledge to make Certified Collision Repair accessible to their customers, regardless of where they travel, reside, or work.

SUMMARY Reviews Summary

Feedback: CARSTAR Express was the go-to repair shop for multiple customers. Corey had concerns about their new 21 Subaru WRX being repaired there but was pleasantly surprised. They were able to restore the car to its initial form and even improved some features, which he then expressed his gratitude for. The comments show an emphasis on professionalism and friendliness. Additionally, it should be noted that the repairs were completed before the deadline and the car was like new. Most customers praised the customer service and how welcoming the staff was. They always prioritized customers and took time out of their busy schedules to explain things, especially Sue. All who received service promised to return for not having any issues. Core to the reviews is strong customer service, speedier than promised repairs, and excellent repair quality. They are highly recommended.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (5)

great job (5)

very friendly (5)

recommended (4)

on time (3)

highly recommend ... (3)

friendly staff (3)

helped me (2)

great experience ... (2)

excellent servic ... (2)

Cons

unprofessional (1)

upset (1)

don't choose (1)