Chartwell Riverside Retirement Residence

Chartwell Riverside Retirement Residence in London, ON, is at the heart of the city's hustle and bustle but still has a peaceful location. Our company is more than a slogan; it's a way of life and our top priority. Our retirement homes are where residents feel assured that they will have a higher quality of life and enjoy the services and care offered. Family members can trust that their loved ones will receive the care they need and be safe, engaged, and secure in our retirement or long-term care homes. Our employees should feel they are recognized and valued for their contributions. Respect is at the core of our relationships with key stakeholders, including residents and their families, and employees.

The reviews provide a comprehensive view of Chartwell Riverside's quality of care and facilities. During the pandemic, the staff have worked to ensure that the residents are safe and upbeat. Many reviewers mention activities, meals, and the cleanliness of the residents' units. Families, such as one reviewer, feel grateful for the transparency with the weekly policies and the facility during quarantine, which allow them to assure the resident's feeling. Team members, family visitors, and outside services speak highly of the community. Riverside is a warm and welcoming place with care and compassion according to everyone. Stakeholders and service members value the organization's professional communication and accommodation. A family member said that the team members were understanding and more helpful; as she made the decision of admission. At the same time caring and commitment to the resident's satisfied all the parties mentioned in the comments. COVID-19 measures are agreed on by other third parties. The comment summaries indicate the high level of satisfaction shared by all stakeholders including residence, family, team support and the community.