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Fountain Tire (London Westmount) Ltd.

Name: Fountain Tire (London Westmount) Ltd.
Address: London, CA
Telephone: +15194734900
Rating: 4.7879

99 reviews

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+15194734900

Open 8:00 AM - 5:00 PM now

480 Wonderland Rd S, London, ON N6K 3T1, Canada Get Directions

tire shop Top Tire Shops in Canada Top Tire Shops in Ontario

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ABOUT Services Excellence Summary

At Fountain Tire, we value partnerships and are committed to our partners, owners, and customers. Your vehicle will be treated as if it were our own, and we will always find innovative and uncomplicated solutions to your problems. We share our customers' problems, from fleet owners and families to everyone in between. This has always been our approach since Bill Fountain launched his first store in 1956. By uniting the knowledge of experienced owners with licensed technicians and the best equipment, we have been able to create a company that offers outstanding service. That's what we do. Pun intended. We're all in this together, no matter where the road takes us.

SUMMARY Reviews Summary

Customers reviews of the Fountain Tire store are mostly positive. Customers frequently praise the exceptional customer service, professionalism and efficiency of staff, with staff consistently described as friendly and helpful – employees like Mark and Rob are frequently noted for providing exemplary customer experience. Marc received particular commendation for his quick and helpful customer service, with a reviewer recommending taking your car to him for a smooth diagnostic process. Another key theme is the business's culture of going above and beyond expectations. For example, several customers praised Westmount for allowing them to pick up their cars earlier than planned by two hours. Another customer explained that their appointment was mishandled by the online booking system, but this was easily resolved with the high-level assistance and loaner car they received. Updating customers on their cars in wait mode of the service they're receiving, along with extra work needed/pics of the car parts in question were some of the things that stood out with the company. Try them for your car service you'll be happy with the results. Tires are considered at the best price and quality in canadian market. There is good number of customers who have had balancing and rotation of their tires here. The affordability, efficiency and customer satisfaction related to tire balancing of the tires. All of these customers believe the seller should be around for more than six months. Customers have had excellent dealings with the company, particularly over pricing disparity, and the company has compensated them for the inconveniences. Recommended services are sure to be well-reviewed due to the consistent customer experience references. Clientele including foreign vehicle owners could cordially receive quality services. Customer loyalty will be created by high-level customer satisfaction and the results of treatments. Customers who leave feedback on the business have walked away with no regrets. The overall rating for the online platform was 4.7 and 5 overall.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (15)

great service (9)

highly recommend ... (7)

excellent servic ... (7)

very friendly (5)

quick service (4)

very professiona ... (3)

great experience ... (3)

friendly and hel ... (3)

recommended (3)

Cons

slow (1)

overpriced (1)

very expensive (1)

terrible (1)

expensive (1)

scratches (1)