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In September 2015, Friction Auto Parts Inc. was formed in London, Ontario, with two delivery drivers and a 1200 square foot warehouse space stocked mostly with brake parts. A year and a half later, business growth ballooned to an 8,000-greatly expanded warehouse with six drivers, five counter staff, a supervisor, and two administrative staff to meet high demand. The product line expanded to include steering, suspension, wheel bearings, and electric components. Brake parts come from three Canadian suppliers located in Ontario and Quebec, with brands like TOR Suspension, Edge Bearings, and Bremsen Pads. Our fleet has grown, with delivery vehicles that service London and the surrounding communities.
 
Friction Auto Parts garners much praise; reviewers agree that the store stocks quality auto parts, with most stating they can always find what they need quickly. Shoppers compliment the affordable, good value parts and point out that the store prices are unbeatable. The reviews also suggest that customers receive top-notch service, saying the staff is friendly and helpful. Shoppers highlight individual workers, such as Mike, for their exceptional performance and others who provide a professional and enjoyable experience. The shop and its staff receive the most feedback, leading to the conclusion that customers are satisfied with them and recommend them as the best place to buy auto parts. By and large, the reviewers are happy with all aspects of the shopping experience at Friction Auto Parts, supporting their claim that the store has good products, good relationships, and provides quality service.