Compassionate staffKind and helpfulProfessional careEmpathetic supportCaring during lossEmergency careWelcoming environmentClear explanationsDignified treatmentHard working team
About this business
London Regional Veterinary Emergency and Referral Hospital is a place where you can obtain immediate aid for your pet. We can provide immediate care over the phone and treat critically sick or injured animals with emergency services. You can also obtain 911 emergency services for your pet at this time. You can also speak with a veterinarian to determine whether your animal requires immediate care, or just medical advice about the next steps. Whether your pet is severely ill or injured, or just needs medical advice, it is important to take them to a veterinarian if you are concerned for their health.
Reviews Summary
The team received several five-star reviews online. People posted they gave them immense support and comfort amid tough times, including the death of their pets. These customers were grateful for the compassionate, empathetic, and professional hospitality the team showed them. They even commended the staff's professionalism during difficult situations. For example, one review expressed gratitude for creating a private room for a family to spend personal time with their dying fur baby. During these hard times, the team worked harder to make their customers feel safe and comforted. They also praised the staff members for their friendliness, helpfulness, and compassion towards animals. One client was impressed by how the team treated his dog before and after a knee surgery, saying that the team was good at updating him on what was going on. Another review mentioned how the staff sent a card after a customer's cat died in transit. The team's care for animals that are under surgery is also impressive, according to another review, a patient's family once given options for his dog's treatment that other veterinarians and facilities didn't diagnose. In conclusion, reviewers highly recommended the veterinary for emergency services and spoke highly of it for patient care, dedication, and professionalism.
Frequently asked questions
6 questions
What do London Regional Veterinary Emergency and Referral Hospital clients say about the work?
Clients frequently praise the compassionate and caring staff, the professionalism during difficult times, and the thoroughness of care provided. Many reviewers highlight the team's ability to keep them informed and comfortable during their visits.
Does this practice offer emergency veterinary care in London, and how quickly do they respond?
Yes, they provide emergency veterinary care, including initial consultations and emergency surgeries. Reviewers note that they are seen quickly upon arrival, often within minutes, especially in urgent situations.
What services does London Regional Veterinary Emergency and Referral Hospital offer?
They offer Emergency Veterinary Care (Initial Consultation, Diagnostic Imaging, Emergency Surgery), Preventive Care (Vaccinations, Wellness Exams, Dental Cleaning), Surgical Services (Soft Tissue Surgery, Orthopedic Surgery, Neuter/Spay), Internal Medicine Consultation (Blood Work, Ultrasound Evaluation, Specialist Consultation), and Palliative and End-of-Life Care (Euthanasia, Grief Counseling, Aftercare Services).
What are the hours of operation for London Regional Veterinary Emergency and Referral Hospital?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 12:00-7:00 AM, Friday: Closed, Saturday: Closed, Sunday: 7:00 AM-11:59 PM.
Who are the specialists at London Regional Veterinary Emergency and Referral Hospital?
The hospital's team includes board-certified specialists who collaborate with family veterinarians to ensure the best care for pets. Clients have highlighted the team's expertise and dedication to their pets' health.
Where is London Regional Veterinary Emergency and Referral Hospital located?
41 Adelaide St N, London, ON N6B 3P4, Canada
Location & directions
London, Ontario
London Regional Veterinary Emergency and Referral Hospital