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Review Keywords Analysis

  1. CA
  2. ON
  3. London
Peter Inch & Associates Heating + Air Conditioning
Peter Inch & Associates Heating + Air Conditioning
Peter Inch & Associates Heating + Air Conditioning
Peter Inch & Associates Heating + Air Conditioning

Peter Inch & Associates Heating + Air Conditioning

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Open  8:00 AM - 8:00 PM now
10 Pacific Ct Unit 2, London, ON N5V 3K4, Canada Get Directions
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ABOUT   Services Excellence Summary

Peter Inch & Associates Heating + Air Conditioning employs service-oriented and like-minded individuals. The team is concerned about your comfort and well-being. Their furnace service technicians and air improvement experts are adequately licensed and trained to ensure an effective and friendly customer service experience during a repair or installation visit. In summer 2021, I kept hearing in the grocery store and sidewalk cafés that people longed for straightforward, friendly customer service to make a comeback. In a series of brainstorming sessions on my back deck over many afternoons, seven people agreed that we would bring back Inch family values to people's homes accurately.

 

SUMMARY   Reviews Summary

Reviews of Peter Inch and Associates are filled with praise for the exceptional customer service and efficiency of their team. Specialists like Craig, Josh, and Luke, who expertly repair or install HVAC units, provide thorough explanations and go the extra mile to ensure their customers' happiness. Peter and Murray deserve praise for their customer interaction and commitment to the highest level of service. Customers are enthusiastic about these experiences, noting that the service team reacted swiftly, especially when HVAC failures were inconvenient for the homeowners. The new systems installed in their homes worked great, and service was conducted speedily and neatly. Communication was superb, with technicians taking time to share details with homeowners and their actions, being very understanding and patient throughout. Most reviews will recommend the firm to their friends and relatives, giving it a perfect rating. Key mentions were constant above-air communication throughout the procedure.

 

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Tana left a 5 star review
★★★★★
On TrustAnalytica
Jun 28
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Pros & Cons

PROS
recommend (21)
on time (12)
highly recommend ... (8)
very professiona ... (7)
great service (7)
great job (6)
very friendly (5)
very knowledgeab ... (5)
accommodating (4)
very happy (4)
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Cons
extremely rude (1)
rude (1)

Peter Inch & Associates Heating + Air Conditioning Reviews: 79. Average Rating: 4.9

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Tana
We had a hybrid heat pump and new furnace installed. The work was done very efficiently and with great communication with us every step of the way. Brandon Inch and Kenny were the installers and were so easy to work with and left our place in immaculate condition. Murray was our company contact and he too was very easy to work with and understand the equipment and process. They are also helping us with the rebate process… a huge plus. I could not recommend them more highly. 10 out of 10.
D
Don
Service Technician, Craig Hern performed a Furnace/AC service for our recently installed Furnace and AC( July 2022). Craig is very thorough in completing his inspections and maintenance procedures. I appreciate his patience as he responds to my questions and demonstrates how to use the the latest technology. He demonstrates then gives me the opportunity to use 'high tech' thermostat features. The email pictures that he provides at the end of the service are exceptional. They provide an excellent record of the service. The friendly and prompt service provided by Peter Inch and Associates representatives is exceptional.
B
Bruce
Craig came for the fix needed that he discovered when did his routine visit three weeks before. I was happy to see him as I have come to know him as a very friendly man who really knows his business. He is very thorough and he explains everything he does with the support of pictures. Any business would be proud to have him as an employee and represent them in the community.
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Tana left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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