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S.W. Scott Atchison established Atchison Plumbing and Heating Ltd. in September 1994. He started his career as a plumber in Alberta, working as a group developing a community for oil field workers. He moved to Ontario to further his plumbing career, and Scott realized his dream by founding his own heating and plumbing company in 1994 (Atchison Plumbing & Heating Ltd., n.d.). As a company, we are proud to have a Master's license in Plumbing, Gas Fitting, and licensed Wirsbo, as well as a certificate as certified Wirsbo and Heat-Link designer/installer, Geo-thermal installer, and a certified geothermal designer. The City of London also granted us a license to test and install backflow prevention devices. Scott has more than 50 certificates and licenses in heating and plumbing and can help employees overcome any problem or issue they encounter. He remains committed to his education and that of his employees as the company expands. Our showroom and office address is 4186 Raney Crescent, London, Ontario. We have a team of 45 field staff, with six fully certified plumbers and HVAC technicians. We also have licensed sheet metal and Boiler Technicians. We have also certified Geothermal installers, radiant floor design, and installation experts who have been providing exceptional customer service for over twenty years.
 
Overall, customer feedback on the services rendered is highly positive. Almost all clients are satisfied with the professionalism and attention to detail shown in assessments and installations. More often than not, customers found that the customer repair services were fantastic value and effective. Many clients praised the staff for being friendly and capable, showing that they understood their needs and managing to get through their issues quickly and efficiently. Others had good experiences with a family-run business. Many recommended calling them due to the overall fantastic customer service and great response time. As such, clients are asking for support with various facilities that include commercial HVAC services. So, it is evident that most reports on service standards and allowances were positive. Clients expressed their approval of the services and were satisfied with them. Other customers received referrals from friends, and they were not left out, rather they gave a five-star review. Certain customers suggested calling this business if they indeed require assistance. In summary, this is all about the ratings, and the average is 5/5.