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Structube

101 reviews

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3319 Wonderland Rd S, London, ON N6L 0E3, Canada Get Directions

bar stool TOP Bar Stool Suppliers in Canada TOP Bar Stool Suppliers in Ontario

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Service	Sub Service	Average Price Range (USD)
Sofas	Fabric Sofas	$300 - $600 Call to Book
	Leather Sofas	$800 - $1500 Call to Book
	Reclining Sofas	$600 - $1200 Call to Book
Beds	King Beds	$600 - $1200 Call to Book
	Queen Beds	$500 - $1000 Call to Book
	Bed Frames	$200 - $600 Call to Book
Dining Tables	Wooden Dining Tables	$400 - $800 Call to Book
	Glass Dining Tables	$300 - $700 Call to Book
	Extendable Dining Tables	$500 - $900 Call to Book
Cabinets	Storage Cabinets	$150 - $400 Call to Book
	Display Cabinets	$200 - $500 Call to Book
	TV Cabinets	$300 - $600 Call to Book
Accent Furniture	Accent Chairs	$150 - $350 Call to Book
	Benches	$100 - $300 Call to Book
	Ottomans	$80 - $250 Call to Book

ABOUT Services Excellence Summary

Canadian furniture and home decor retail chain with a fantastic collection of contemporary products at great prices. The company was born in 1974 on Park Avenue and Sherbrooke Street in Montreal. Over the years, it has developed into a dynamic retail group. Structube has a presence in four provinces, with over 70 retail locations and 650 employees. Our team is always on the lookout for talented, motivated, and dynamic individuals. Structube is committed to providing a welcoming and rewarding work atmosphere that promotes your professional and personal growth. Structube's health program covers 100% of your premium and includes a range of offerings. We put a premium on performance, but we will also go the extra mile to ensure your work-life balance.

SUMMARY Reviews Summary

The store has glowing reviews from customers, especially for its excellent customer service. The staff often mentioned in the reviews, especially Leah, Jessica, and Barry are incredibly helpful. They surpassed the shoppers' expectations by providing valuable insights and personal attention to find the right products. The store's furniture is beautiful with several home décor pieces in the store. Most reviewers say the products are modern, well-made and affordable. The fact that both the furniture and accessories are well-staged and well-priced is a big selling point. Many reviews note how surprised they were by the store’s vibe and how the employees have made their visit worthwhile. It is an overall wonderful place where customers want come back to again and again.

Rebecca left a 1 star review

★☆☆☆☆

On TrustAnalytica

Dec 08

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recommend (4)

very friendly (3)

great experience ... (2)

friendly and hel ... (2)

friendly service ... (2)

great selection (2)

good quality (2)

helped me (2)

helpful staff (2)

affordable (2)

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Structube Reviews: 100. Average Rating: 4.0

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Reviews (1) Google Reviews (100)

Rebecca

on Trustanalytica

Fix negative reputation Fix negative reputation

Terrible customer service and no communication Today I received a call stating that my sofa is not back in stock and may not be delivered until after Christmas. This is 100% UNACCEPTABLE. I ordered directly through their Granville office as they said that the delivery would be much quicker than online. I have sold my own sofa to prepare for this delivery and have family coming for Christmas and there is NOWHERE for them to sit. They expect my 72 year old aunt to sit on the floor?? This is crazy. Had Structube told me, I would have cancelled the order. They have done this to me before and at that time I cancelled the order as it was going to take months. I am afraid that their business model is unsustainable. Customer service is key today and they are failing miserably. To rectify this, they should offer: - a sofa that I can use over Christmas - I don't mind if it is a floor model, but I need something for my family to sit on - please either reduce the cost of the sofa I ordered or give it to me for free.