Structube
Hours:
Closed Now
Monday 10:00 AM - 6:30 PM
Tuesday 10:00 AM - 6:30 PM
Wednesday 10:00 AM - 6:30 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 6:30 PM
Sunday 10:00 AM - 6:30 PM
Tuesday 10:00 AM - 6:30 PM
Wednesday 10:00 AM - 6:30 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 6:30 PM
Sunday 10:00 AM - 6:30 PM
Address: 3319 Wonderland Rd S, London, ON N6L 0E3, Canada Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Canadian furniture and home decor retail chain with a fantastic collection of contemporary products at great prices. The company was born in 1974 on Park Avenue and Sherbrooke Street in Montreal. Over the years, it has developed into a dynamic retail group. Structube has a presence in four provinces, with over 70 retail locations and 650 employees.
Our team is always on the lookout for talented, motivated, and dynamic individuals. Structube is committed to providing a welcoming and rewarding work atmosphere that promotes your professional and personal growth.
Structube's health program covers 100% of your premium and includes a range of offerings. We put a premium on performance, but we will also go the extra mile to ensure your work-life balance.
Reviews Summary
The store has glowing reviews from customers, especially for its excellent customer service. The staff often mentioned in the reviews, especially Leah, Jessica, and Barry are incredibly helpful. They surpassed the shoppers' expectations by providing valuable insights and personal attention to find the right products. The store's furniture is beautiful with several home décor pieces in the store. Most reviewers say the products are modern, well-made and affordable. The fact that both the furniture and accessories are well-staged and well-priced is a big selling point. Many reviews note how surprised they were by the store’s vibe and how the employees have made their visit worthwhile. It is an overall wonderful place where customers want come back to again and again.
Frequently asked questions
7 questionsWhat do Structube clients say about their experience with the staff?
Reviewers consistently praise the friendly and helpful staff at Structube, highlighting individuals like Leah and Jessica for their outstanding customer service and product knowledge. Many customers felt well-supported during their shopping experience, making it a welcoming environment.
Does Structube offer a variety of furniture options, and what do customers think about their selection?
Yes, Structube provides a wide range of furniture including sofas, beds, dining tables, cabinets, and accent furniture. Customers appreciate the modern designs and affordable prices, often mentioning the beautiful selection available in-store.
What are the operating hours for Structube?
Structube is open Monday: 10:00 AM - 6:30 PM, Tuesday: 10:00 AM - 6:30 PM, Wednesday: 10:00 AM - 6:30 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 10:00 AM - 6:30 PM, and Sunday: 10:00 AM - 6:30 PM.
How does Structube support its employees in terms of benefits?
Structube offers a comprehensive health benefits package that covers 100% of employee premiums. They prioritize a healthy work-family balance and provide a stimulating work environment for personal and professional growth.
What types of dining tables does Structube offer?
Structube offers a variety of dining tables, including wooden dining tables, glass dining tables, and extendable dining tables. Customers appreciate the diverse styles and modern aesthetics available in their collection.
What happens if I have an issue with my purchase from Structube?
Customers have reported positive experiences with Structube's customer service when addressing issues. Staff members are noted for their willingness to assist, ensuring that customers feel supported throughout their purchasing process.
Where is Structube located?
3319 Wonderland Rd S, London, ON N6L 0E3, Canada
Location & directions
London, OntarioStructube
Bar Stool
Address
3319 Wonderland Rd S, London, ON N6L 0E3, Canada
Hours
Closed Now
Structube Reviews · 4.0 average
1 Reviews
G Google 100
Terrible customer service and no communication
Today I received a call stating that my sofa is not back in stock and may not be delivered until after Christmas.
This is 100% UNACCEPTABLE. I ordered directly through their Granville office as they said that the delivery would be much quicker than online.
I have sold my own sofa to prepare for this delivery and have family coming for Christmas and there is NOWHERE for them to sit. They expect my 72 year old aunt to sit on the floor?? This is crazy. Had Structube told me, I would have cancelled the order.
They have done this to me before and at that time I cancelled the order as it was going to take months.
I am afraid that their business model is unsustainable. Customer service is key today and they are failing miserably.
To rectify this, they should offer:
- a sofa that I can use over Christmas - I don't mind if it is a floor model, but I need something for my family to sit on
- please either reduce the cost of the sofa I ordered or give it to me for free.
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