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Surplus Furniture and Mattress Warehouse

Surplus Furniture and Mattress Warehouse

Name: Surplus Furniture and Mattress Warehouse
Address: London, CA
Telephone: +15194557800
Rating: 3.31

100 reviews

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+15194557800

Open 10:00 AM-8:00 PM now

1298 Trafalgar St, London, ON N5Z 1H9, Canada Get Directions

adjustable bed BEST Electric Adjustable Bed in Canada BEST Electric Adjustable Bed in Ontario

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ABOUT Services Excellence Summary

Surplus Furniture and Mattress Warehouse, founded in 2002, expanded to five locations in Canada, including Calgary, Edmonton, and Winnipeg. Surplus Furniture is a popular furniture and mattress store because of its exclusive wholesale prices! Surplus Furniture can afford to provide our customers with amazing deals at a warehouse price. Surplus Furniture's idea is to use low overhead warehouses to sell top-quality furniture and mattresses directly from the factory at huge discounts. Surplus Furniture passes on the savings to its customers. Our customers bought sofas, loveseats, couches, sectionals, chairs, motion furniture, tables, lounges, recliners, TV stands and television stands, television rugs, bedroom rugs, mattress, beds, bunk beds, and accent furniture at the best prices. Surplus Furniture's team set high goals for growth with this strategy. Surplus Furniture has moved into new territories, with stores in New Brunswick and Nova Scotia in addition to its existing locations in Saskatchewan, Nova Scotia, and PEI. Surplus Furniture has expanded to include stores in Alberta and Manitoba.

SUMMARY Reviews Summary

The consensus of the reviews portray the exceptional customer service and professionalism of the staff of furniture stores. They come recommended for their reliable delivery, wide selection, expedient service, and genuine friendliness. The customers had a good shopping experience and were seen as satisfied with the service. Suggested individuals include Sara, Dave, and Daniel who were noted for their kindness and assistance. However, different comments pointed to a non-customer experience when it came to third-party delivery services, especially in some challenging environments. The buyers were, however, encouraged to continue shopping from the stores because of the excellent customer service. Some highly recommend the store after their first purchase, promising to go back in the future, given the fantastic experience.991367612736

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

very helpful (4)

recommend (4)

very friendly (4)

friendly and hel ... (3)

highly recommend ... (2)

helpful staff (2)

great customer s ... (2)

friendly staff (2)

great experience ... (2)

super nice (1)

Cons

disappointed (2)

rude (1)

poor service (1)

not recommend (1)

not very helpful ... (1)

worst experience ... (1)

stay away (1)

no response (1)

very disappointe ... (1)

overcharge (1)