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Review Keywords Analysis

  1. CA
  2. ON
  3. London
The Brick Mattress Store
The Brick Mattress Store
The Brick Mattress Store
The Brick Mattress Store

The Brick Mattress Store

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3059 Wonderland Rd S Unit A, London, ON N6L 1R4, Canada Get Directions
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4.5
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ABOUT   Services Excellence Summary

In 1971, a small Edmonton furniture store named The Brick first opened its doors. 50 years later, you can shop from coast to coast with us. Our service area includes 209 stores and 7 distribution centers. Since day one, we have always emphasized charity and putting the customer first. Our company wouldn’t have made it to this monumental milestone without you, the client. We thank you for all your support throughout the years. Canadians have trusted The Brick store since 1971 to furnish their homes. Our business is based on high-quality home furniture, mattresses, and appliances, as well as home electronics, at affordable rates. You are saving more with The Brick store. The most valuable thing we offer at The Brick is our accomplished and diverse team. We always seek bright, motivated people to add to our family. This is why we’re always a step ahead for you.

 

SUMMARY   Reviews Summary

Damian and Justin are the store's most recognized staff, The reviews are very positive. Many consumers praise the helpfulness, knowledge, and lack of pressure from the employees. The shopper feels valued and encouraged when making big purchases. They highlight the importance of professional and meaningful contact instead of online deals. Consumers feel at home when considering their options. They don't feel they are being rushed. They note the employees' assessment ability and solutions proposed. The staff also thanks customers. For the shoppers' convenience, the service continues until after the purchase. imshowed the employees' commitment to the consumers. The Brick Mattress Store in London has many customers who see the same staff. Quality service and a personal touch make the store an establishment to recommend and visit again. The buyers feel comforted and welcome in the shop. Their testimony attests to the employees' effectiveness. The customer's purchases are also excellent mattresses because of the employees' guidance and wise choices. Damian and Justin stand out for their dedication and professionalism in their duties. Any large investment is a risky one, but these shoppers enjoy the level of professionalism and genuine care there. Their purchases contributed to a better night's rest. The quality of the sleep items was beneficial.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (12)
great service (5)
very helpful (5)
friendly and kno ... (3)
will be back (3)
very knowledgeab ... (3)
very good servic ... (2)
good service (2)
knowledgeable st ... (2)
extremely helpfu ... (2)
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Cons
rude (2)
horrible (1)
customer service ... (1)
awful (1)
poor service (1)
take my business ... (1)
not impressed (1)
unhelpful (1)

The Brick Mattress Store Reviews: 63. Average Rating: 4.5

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