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Review Keywords Analysis

  1. CA
  2. ON
  3. London
The Source
The Source
The Source
The Source

The Source

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Mall, Back Entrance, 1105 Wellington Rd Unit #107, London, ON N6E 1V4, Canada Get Directions
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4.3

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ABOUT   Services Excellence Summary

For almost half a century, The Source has been part of Canada. It has grown to become the largest and most proud Canadian tech retailer. The name of the company remains the same. However, the name of the company does not change what is in our hearts. It is only one aspect of our identity. Our hearts remain the same, and it will never change. Tech experts are always available to help you make complex technology easy. They can also help you customize your experience. No matter what you need, we can help you find the right solution. We are a proud Canadian company that values diversity and inclusion. Our organization has created an environment that empowers all employees to achieve individual and collective success every day.

 

SUMMARY   Reviews Summary

In general, The Source has excellent reviews of excellent customer service. Many customers shared good stories and positive experiences. A majority of experts pointed out that the store staff are knowledgeable about products and know the products. The staff is identified as friendly and willing to help with any concerns. Mostly, the customers recognized individual employees for their excellent service, including Vyshak, Ahmed, Andrew, Malachi, Mike, etc. Every expert mentioned that Vyshak and Malachi created their buying experience special, demonstrating The Source's commitment to excellent service. A policy called "thinking customer" highlighted in the reviews is the use of warranty advantages before and after purchasing products. These warranty advantages help the customers when their devices get damaged or have some defaults. These advantages help the customer not spend a lot of money when purchasing the devices. Though excellent customer satisfaction seems natural from these reviews, The Source's interesting warranties and good service overall overwhelmed the experts and left them satisfied with the customer experience.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (7)
very friendly (6)
very helpful (5)
great customer s ... (4)
recommend (4)
great experience ... (3)
very knowledgeab ... (3)
highly recommend ... (2)
good customer se ... (2)
excellent servic ... (2)
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Cons
overpriced (1)
terrible custome ... (1)
terrible (1)
wasted my time (1)
rude (1)
unprofessional (1)
The Source Reviews: 100. Average Rating: 4.3
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