×

Review Keywords Analysis

CA / ON / Markham
guard.me International Insurance photo
guard.me International Insurance photo
guard.me International Insurance photo
guard.me International Insurance photo
guard.me International Insurance photo

guard.me International Insurance

Address: 80 Allstate Pkwy, Markham, ON L3R 6H3, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Health Insurance Physiotherapy Coverage $50 - $150 Call to Book
Emergency Medical Coverage $200 - $500 Call to Book
Routine Physical Check-ups $100 - $200 Call to Book
Claims Processing Inpatient Claims $150 - $300 Call to Book
Outpatient Claims $50 - $150 Call to Book
Specialist Referrals $30 - $70 Call to Book
Customer Support Claim Inquiries $0 - $20 Call to Book
Insurance Guidance $0 - $20 Call to Book
Premium Payment Assistance $0 - $20 Call to Book
Virtual Consultations Video Doctor Visits $20 - $60 Call to Book
Teletherapy $50 - $100 Call to Book
MobileDoctor Access $30 - $80 Call to Book
Accident Coverage Accidental Injury Treatment $200 - $500 Call to Book
Emergency Room Visits $300 - $700 Call to Book
Surgery Coverage $1000 - $5000 Call to Book
Wellness Programs Nutrition Counseling $50 - $100 Call to Book
Mental Health Support $50 - $150 Call to Book
Fitness Assessments $30 - $70 Call to Book

What people love

From reviews
Customer service Mobile doctor Supportive staff Volunteering opportunities Friendly environment Great insurance plans Claim processing Helpful management Excellent support Communication skills

About this business

At guard.me, we pioneer international student insurance. But it doesn't end there. It does matter. We are preferred providers to private and public educational institutions and school boards. That's why we offer CARES - a ground-breaking platform that offers health and wellness services and programs to proactively minimize risk and crisis response. CARES stands for much more than just a name. Caring is the soul of all we do. This is why we are here. Our core belief is to take care of our students, our schools, and our community, differentiating us from our competitors. "Real People, Real Solutions, Real Life" the personal touch and culturally sensitive assistance that our clients require. It means that everyone at guard.me shares our commitment and strives to fulfill it every day. This is our value, not a requirement. WE CARE.

Reviews Summary

There are multiple positive reviews about Guard.me, emphasizing its excellent customer service and provision of intimate care for international students' health insurance. The majority of non-native English writers express their gratitude for the use of the app, with a particular emphasis on the MobileDoctor aspect that aids them in accessing medical advice and answering health concerns in an emergency. Multiple contributors stress the simplicity of claims verification, noting friendly customer support from Shannon and handling their treatment bills in a matter of hours. Working or relating their experiences as Campus Ambassadors, an ambassador communicates how simple and beneficial it is to be involved with a company that values their input. The student comments provide examples of conditions in which they have ensured that the insurance services help them transition from emergency health cases to recovery and diagnostics. In sum, the feedback underscores that Guard.me transcends insurance by becoming a family and a workplace with life-changing opportunities for its employees.

Frequently asked questions

7 questions
What do guard.me International Insurance clients say about the service and support they receive?
Clients frequently highlight the helpfulness of staff like Tasleem and Shannon, praising their support during claims processing and customer service interactions. Many reviews emphasize the team's responsiveness and commitment to assisting international students with their healthcare needs.
Does guard.me International Insurance provide virtual consultations, and what do customers think of this service?
Yes, they offer virtual consultations including video doctor visits and teletherapy. Reviewers appreciate the convenience of the MobileDoctor feature, noting its effectiveness in accessing medical care quickly, especially during challenging times.
What services does guard.me International Insurance offer for health insurance?
They provide a range of health insurance services including Physiotherapy Coverage, Emergency Medical Coverage, and Routine Physical Check-ups. Additionally, they handle Claims Processing, Customer Support, Virtual Consultations, Accident Coverage, and Wellness Programs.
What are the hours of operation for guard.me International Insurance?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get assistance with claims processing at guard.me International Insurance?
Yes, they handle both inpatient and outpatient claims, along with specialist referrals. Clients have reported positive experiences with claims processing, often receiving prompt assistance and support from their customer service team.
How does guard.me International Insurance support wellness for international students?
They offer Wellness Programs that include Nutrition Counseling, Mental Health Support, and Fitness Assessments. Reviewers note the importance of these programs in promoting student well-being and addressing mental health concerns.
Where is guard.me International Insurance located?
80 Allstate Pkwy, Markham, ON L3R 6H3, Canada

Location & directions

Markham, Ontario
guard.me International Insurance
Health Insurance Agency
Address
80 Allstate Pkwy, Markham, ON L3R 6H3, Canada
Hours
Closed Now
guard.me International Insurance Reviews · 3.0 average
2 Reviews
G Google 100
Literally the worst insurance ever. They are soooo shady. I have guard me since it’s a partner of the uni and they are declining my claim even if it is clearly stated in my policy that it is covered. Even my medical provider found this absurd! Even after getting in touch with the customer care team a couple of times, they are just finding excuses not to cover things even if it is and should be! They gave me nothing but a hard time. It sucks that this was the only thing offered to us students and we’re paying for a horrible provider, so I suggest that people find another alternative because they will literally say anything to decline your claim.
I really not like and recommend the gaurd me insurance for international student. I'm international student and i got incident and i are not accepting my claim. Very bad services.

Alternatives to guard.me International Insurance

See all Top Health Insurance Agencies in Markham →