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Return any new and unopened item for a full refund within 30 days of purchase. If a return is a faulty product or an error on our part, like a damaged or incorrect item, we will pay the return shipping cost. You should expect to receive your refund within four weeks of giving your parcel to the return shipper. However, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you would like to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Shipping and delivery rates for your order will be calculated and displayed at checkout based on the items you want to purchase. All orders ship within 48 hours except for custom orders, which take about a week.
 
Interior Essentials is a highly-regarded local business. Reviews constantly praise the store's high-quality furniture and excellent customer service. Many customers are repeat buyers, electing to shop there because it exceeds chain offerings. Raffi and the team provide knowledgeable, professional and welcoming expertise. Customers denote top-tier products, frequently handmade in Canada. They say it what they sought when other stores fell short. Since recommendations are flowing, service and furniture are lauded. Customers also appreciate the business's pandemic-era response, like fast, reliable delivery. People universally recommend Interior Essentials. 'Can't wait for my new pan,' says one online shopper. Statements like 'Explained all details' and 'Could not be happier with the result' also appear. Local businesses get a lot of love from the community, with customers encourage others to realize the benefits.