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  1. CA
  2. ON
  3. Markham
Markham Auto Repair
Markham Auto Repair
Markham Auto Repair

Markham Auto Repair

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Open  8:00 AM - 6:00 PM now
16 Laidlaw Blvd, Markham, ON L3P 1W7, Canada Get Directions
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ABOUT   Services Excellence Summary

At Markham Auto Repair, it's all about vehicles and the people who drive them. Our facility is more than just a car shop. We provide exceptional service and value, akin to a dealership, but with integrated services that build trust, fairness, and respect. Markham Auto Repair is the car dealership substitute. We create long-term customer relationships. In 1991, Markham Auto Repair was founded. Our clients have always been our top priority. Our facility has everything you'd expect from your dealership, including a comfortable waiting area and complimentary coffee. Enjoy your auto maintenance and repairs at Markham Auto Repair. The courteous shuttle will take you back to your location if your car needs more attention. Our goal is to know you and your car, advise, predict, and help you find the best recommendation. We can address your concerns and work on any car make and model. You need an auto store and service center you may rely on, much like you trust your dentist or doctor. We are deeply proud of the relationships we have forged and continue to serve. We offer full-service, from basic oil changes to complicated electrical and engine diagnostic workups and transmission overhaul. Our certified technicians understand the most current car technology and constantly pursue education. Our team has a lot of experience and technical knowledge with a lot of integrity. We are committed to providing our customers with the best quality of care.

 

SUMMARY   Reviews Summary

Markham Auto Repair has an impeccable customer service record. There is a long history of satisfied customer service reflected that Markham auto repair team of staff and has a few complaints. This accounts for the high customer satisfaction rating by repeat customers. The team explains the issue in simple terms, speaks honestly about the repair needing immediate attention and offers upfront estimates. They go the extra mile with offering unsolicited advice by leaving a note on the dashboard for potential issues to keep an eye on. Customers note that the repairs are very fair, and they do not feel taken advantage of because they are given the impression that the goal is to keep the car running as long as possible. Other customers point to the same mechanic, Ryan. He exemplifies honesty, integrity and communicates his diagnostic findings in simple language without talking about things like turbochargers that would confuse customers. Another customer said Ryan spent his precious time going the car inspection to ensure the SUV did not need extra costs. It is receive positive client comments around the professionalism of the mechanics who are quick to diagnose the problem and give a cost-benefit analysis for the repair options. Additionally, customers mention that the repairs were timely while the customer service of the team was incredibly supportive. I have rephrased the above client reviews. But compute the customer sentiment analysis.

 

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Sam left a 5 star review
★★★★★
On TrustAnalytica
Oct 20
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Pros & Cons

PROS
recommend (10)
great service (6)
great work (4)
highly recommend ... (4)
very professiona ... (3)
recommended (3)
on time (3)
great people (2)
fast service (2)
highly recommend ... (2)
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Cons
rude (1)
horrible (1)
horrible place (1)

Markham Auto Repair Reviews: 100. Average Rating: 4.8

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Sam
We have been customers for over 35 years. This is the only place we take our vehicles for service. Ryan and his team are honest, trustworthy, fair and provide excellent service and recommendations. We deal with Holly at the front desk many times and occasionally get a chance to speak to the mechanics if they are out front. All excellent and knowledgeable.
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Sam left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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