Recommend(40)Highly recommend(24)Very professional(5)Recommended(4)Very knowledgeable(3)Absolutely recommend(3)Extremely professional(3)Very responsive(3)Great experience(2)Attention to detail(2)
About this business
Here at Northwood Mortgage, we connect you with a plethora of professionals who can help address all your mortgage issues. With the right guidance and experience, we are sure to help you find the best mortgage for your unique needs. Our brokers take the time to understand your needs and provide customized services based on them. Read on to discover what sets us apart and how we do it differently.
Reviews Summary
Users had a good experience and valued the service from Northwood Mortgage and its agents. They acclaimed Natalie Araujo, Michael Dorego, Mike Truan, and Brian Greenwood for their professionalism, knowledge and efficiency. Clients stated that they effectively communicated and supported them throughout the mortgage process, providing solutions and securing them exceptional rates. Additionally, Mark Da Silva, Andrew Patricio, and David Honey were lauded for going the extra mile and ensuring that their clients' needs were met and often exceeded. Users were happy with the company and how their consultants handled their investments and financial planning, and they are quick to recommend them to their friends and family. The majority of the feedback indicated the strong support system offered by the consultants and the companies, a crucial feature for their calm and successful client. The users received comprehensive and caring support throughout the process. Often, the support seemed almost “life-saving,” as it came at the exact time they needed help managing their investments and planning. The consultants were praised for their kindness and open communication, and it was seen as key to building trust and long-lasting relationships with clients. Since the clients were getting a personalized experience, they could ask for help whenever they were worried or confused without fear, as the consultants’ kindness and understanding were also felt here. The clients appreciated the effort that the consultants put into understanding and solving their problems. They felt that they received tailored advice that was aligned with their goals and situation and that the consultants were there to guide them in every step of the way. The following are some examples of the issues that the clients have encountered and the consultants’ expressed understanding and dedication to assisting them. There were also instances where the consultant went the extra mile to ensure the successful resolution of the issues. This is the time when the clients relied on the consultants the most because they were in a difficult situation that required strategic decision-making to resolve. These mentioned cases saw the consultant and the company that they worked for displaying the core values of empathy, understanding, expertise, and support for their clients. When the clients felt that they had the consultant with them, they were happy, and their anxieties were alleviated, which led to positive reviews.
Location & directions
Markham, Ontario
Northwood Mortgage Ltd
Mortgage Broker
Address
7676 Woodbine Ave suite 300, Markham, ON L3R 2N2, Canada
My husband and I used Northwood Mortgage recently and enjoyed working with Natalie A. for our mortgage needs. She is highly versed and presented several options for us to consider. She was patient and trustworthy, comprehensive and detail-oriented. Natalie made our experience seamless and I would highly recommend her. Again, thank you for your time and expertise in helping us close and resolve our situation positively.