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  1. CA
  2. ON
  3. Markham
Pandora Jewellery
Pandora Jewellery
Pandora Jewellery

Pandora Jewellery

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5000 Hwy 7 #2090, Markham, ON L3R 4M9, Canada Get Directions
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ABOUT   Services Excellence Summary

At Pandora, we uphold our employees and customers' safety and well-being. Our stores are responsibly run under all related federal, provincial, and local rules during pandemics. You might find your local store closed if you find it is not open or offers only curbside pickup. Please call the store before visiting to ensure that it is open and can accommodate you.

 

SUMMARY   Reviews Summary

"Pandora Jewellers are a brand for the people by the people. Customers repeatedly or for the first time all report the friendliness of store staff, with multiple customers pointing out some employees by name. Denise stands out for excellent customers, including one where she went a mile in offering a cleaning service well beyond what the customer requested. As one customer acclaims:""I work in this same mall, and have been to this store. I have bought gifts for my mother and sister every year from here. Today, I was exceedingly pleased with the ring cleaning kit that I came across after calling and asking for a restoration cleaning that I was not aware, it was not asked at all. My supervisor granted permission, and in the blink of an eye, the ring had been resorted to its new state, and the store provided me with the cleaning kit. I called to say thank you, but she told me she had cleaned it without the purity and did not stain or change color the appearance. I was extremely happy and motivated by the kind of service I was given. I can always rely on her to solve the issue I have, and I am grateful for that. The employees' compassion is evident in how they treat customers and the lengths to make them happy. I believe this is an excellent company to purchase from."" The store's physical state is excellent and up to speed with COVID-19 guidelines, and customers will have some downtime even when the store is full. Most customers report fast, well-informed service where the store sometimes has to restructure the pieces to meet the customer's changing preferences such as offering gathering to help the client picture the changed bracelet. Up that the company provides a relaxed and enjoyable shopping experience for its customers, and this is highly evident in the review site. I will be back with more."

 

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Pros & Cons

PROS
recommend (6)
great customer s ... (4)
very friendly (3)
accommodating (3)
helped me (3)
very helpful (2)
great service (2)
absolutely amazi ... (2)
highly recommend ... (2)
24 hours (1)
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Cons
rude (5)
poor customer se ... (4)
unprofessional (3)
horrible (3)
horrible custome ... (2)
extremely rude (2)
not helpful (2)
disrespectful (1)
not very helpful ... (1)
poor service (1)
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Pandora Jewellery Reviews: 95. Average Rating: 3.7

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