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Review Keywords Analysis

  1. CA
  2. ON
  3. Markham
SunTel Technologies
SunTel Technologies
SunTel Technologies
SunTel Technologies

SunTel Technologies

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220 Royal Crest Ct Unit 19, Markham, ON L3R 9Y2, Canada Get Directions
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4.9

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ABOUT   Services Excellence Summary

Not every small and medium business can find an “IT guy” who can understand the business, solve technical issues, and show them how to use technology to grow. Since 2007, we have delivered complete IT solutions to businesses in Toronto and the GTA. While we are specialists in telecom systems, we are thrilled to announce their new IT Services division. We provide all of your communication, IT support, and other needs. Contact SunTel Technologies Inc. for excellent communication, IT support, or any other solutions. Excellence is the only way to achieve it, and we treat your business as if it were ours. We zero in on every detail to help you see the full picture and look for possibilities to deliver real results. Our team manages your budget, day-to-day operations, and IT environment cost-effectively. Reduce costs, worries, and distractions by calling us at (416) 479-0505 to address your needs. You can now concentrate on growing and running your business, which is what you love.

 

SUMMARY   Reviews Summary

The reviews for SunTel Technologies Managed IT Services paint a company with a strong and responsive service culture. Customers appreciate their skill at solving problems and the speed with which they respond to crises. The company also seems expert at managing specific technologies and IT setup tasks and consistently receives accolades as a partner that people can trust. Backup and recovery services and email and telephony migrations seem to be their strong suits, all of which has delivered many customers a new level of peace of mind. Critics say there are times when different features do not work, and in these times it took their IT team a long time to respond to customer calls, finally leading to customer information being hacked. The only thing is when your email succeeds to work you will not receive any past emails you expected. Only one thing about support but they are really good. On a more positive note, the team gets very regular recommendations. The professionalism, service, and customization that customers enjoy in their managed service contracts are highly valued. The response times of the technical team and the stability of the managed phone and data services are mentioned several times. Also, customers love that the company did not charge for any tech support. Speeding up their response to IT issues would be a common frustration, but people would always work with them again. They adapt well to the needs of a small business.

 

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PROS
timely response (2)
exceptional cust ... (1)
easy to work wit ... (1)
recommend (1)
highly recommend ... (1)
excellent result ... (1)
SunTel Technologies Reviews: 12. Average Rating: 4.9
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