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  1. CA
  2. ON
  3. Markham
Torwin Windows & Doors Ltd
Torwin Windows & Doors Ltd
Torwin Windows & Doors Ltd
Torwin Windows & Doors Ltd

Torwin Windows & Doors Ltd

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2651 John St. Unit #2, Markham, ON L3R 2W5, Canada Get Directions
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ABOUT   Services Excellence Summary

At Torwin Windows & Doors Ltd, we aim to be the window and door company you need. Each project is a group effort, and the customer comes first. Our approach is not "cookie-cutter." Every home is unique, and we treat it that way. HomeStar's Best of 2020 Award is a point of pride. We were awarded it because each customer and home is unique. We take a unique approach to each replacement window and door we install. The in-house design team collaborates with customers at every step to make their vision a reality. Our experienced team of carpenters is responsible for all installations. When we say we are the only supplier you will ever need for windows and doors, we mean it. The Torwin Touch does not end at installation. We offer a LIFETIME WARRANTY on ALL windows, a benefit that sets us apart from many other manufacturers.

 

SUMMARY   Reviews Summary

Torwin Windows and Doors are very impressive according to the numerous reviews. Satisfied customers lauded the company's high standards, with many of them appreciating the seamless transition from decrepit structures to new ones. Each review is a nod to their customer-focused approach, from the company's expertise in the installation process to their involvement in answering all fears and concerns on materials used and their state of art showroom. The customers are entirely involved in every process, a point that resonates with the clients, as can be evidenced by the quote, "The customer is always first." The review also acknowledges the company's work, as Tony and Max and the entire crew in the company are very patient and eager to respond to the various queries given the tight schedules and other logistic issues. The company's mission is to meet the client's needs, which is achieved through quality service delivery, which exceeds the client's expectations. This is manifested through the countless reviews that praise the company for its competence, caring, attention to detail, and management. The crew led by Jody and Tom are also hands-on, ensuring the work is completed in the stipulated time and then have the clients a broader perspective on the product before recommending, one of the clients even said that he has adopted the company as a long-term partner for any needed related works. This endorses the company being trustworthy. Most fans of the brand are confident that they would highly recommend the company because of their customer focus and dedication to service quality. Besides, the company's installation service has been reviewed by quite a number of positively, taking into account the company's immense involvement and professionalism as outlined in point 5, 9, 14, and 15. Also, the crew transforms the installations to be consistently clean, and by the end of the day, it would be hard to tell that an installation on a window or door was installed and even with an inevitable blunder, in this case, a hiccup is managed well by the company, and the client proves that they can trust the company when things go south heapq. Efforts and quality are recognized, as it can be seen in statement 8, and this customer explicit statement (The whole process was tranquil and involving the right people, and that made the whole experience smooth), and even the company supplying the vast market. Other customers praise the company's products for durability and attractiveness, which backs up numerous reviews that have continuously confirmed that the company delivers as desired, the architectural specialty and beauty designs, Great warranties, energy efficient, and overall customer satisfaction including custom designs done by Jody and other clients to back this up, homeowners specializing in selling mid-century houses are satisfied with the company as they meet their needs. A customer uniquely states that the old times are well taken care of when in need. The company deals with aluminum, doors equally specialize energy-efficient windows that play a role in energy saving and source of resale value for some customers' houses and even looks that all blends well with the client's comment that the crews ensure that the final look makes the home appealing and there is no compromise to the material's quality and energy efficiency. All in all, you will get the desired results in the end, and that is a promise even for a long-term partnership.

 

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Pros & Cons

PROS
highly recommend ... (8)
great experience ... (3)
on time (3)
attention to det ... (3)
very happy (3)
highly recommend ... (2)
recommended (2)
great service (2)
very prompt (1)
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Cons
not recommend (1)
no response (1)

Torwin Windows & Doors Ltd Reviews: 37. Average Rating: 4.7

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