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Review Keywords Analysis

  1. CA
  2. ON
  3. Markham
WEINS Auto Group
WEINS Auto Group
WEINS Auto Group
WEINS Auto Group

WEINS Auto Group

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3120 Steeles Ave E, Markham, ON L3R 1G9, Canada Get Directions
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ABOUT   Services Excellence Summary

WEINS Auto Group was established in 1973 as Don Valley North Automotive Group. The brand name is an acronym of its founder, Weinsberg. However, the company also had a successful partnership with a Japanese company, Yokohama Toyopet, before adopting the name WEINS Auto Group. The auto group has grown significantly and now operates 15 locations in Ontario, becoming one of the most extensive auto dealers in Canada. Moreover, it employs more than 1,500 people and has sales of over 25,000 vehicles annually. Over time, the company has earned a strong, positive reputation with its customers by putting them first. The company plans to continue this approach in the future and expand further to accommodate all of Ontario's needs as it grows. At our showroom in Markham, customers can choose from a range of new and pre-owned vehicles. Moreover, should your car be involved in an accident, we have experienced technicians who can help you get it back on the road in no time. Our customers are our number one priority, and we will help them through the buying and after-sales process. We also have a wide selection of trucks, cars, vans, and SUVs to choose from, all of which are reliable and ready for the road. Come in for a test drive today and drive off with the car of your dreams! Leasing vs. Financing

 

SUMMARY   Reviews Summary

Customers' reviews: Almost all reviews emphasize how Diarmuid also received accolades for his ability to cater to their distinct needs, making sure they receive the best service. Customers recommend Jun, Danka, Bill, Pierre, and Derrick for their professional yet amicable styles. Moreover, the customers reported positive dealership experiences indicating that the facilities are a one-stop shop for various car needs. Customers are consistently impressed by the caliber of customer service daring unforeseen circumstances. Wein and Lou had a memorable experience after a tire blow out, pointing to how fast and considerate the staff was to make sure they get back on the ride immediately, likening it to saving their vacation. Buyers appreciate their negotiations' smooth sailing, from test drives, purchases to maintenance needs prioritizing their time using the salespersons as the initial touchpoint.\nSome motorists are happy with the level of work done by the service team at the facility. This is also picked up in some feedback, which stated that the service department would pull the customer back to sort any problems and make sure that the issue had been resolved to the customers full satisfaction. Suggestions from the customers even stated that some services should be free, either for the new cars only or for both new and used cars.\n The many types of vehicles varying in price and specifications enable clients to get something tailored to their liking and income. And they are also getting refinancing of loans, typically within few months of purchasing the vehicles. Upside-down financing and modification of can ranges of available cars comfortably allocate clients to budget strictly and get the have maximum benefits from the vehicle. This is facilitated by the short and easy loan application process. From the customers' feedback, there have been numerous cases where the salespersons and the clients guided them through the whole application process making sure that the clients have the necessary correct recommended documents and also helped some of them to fill in the last details of the application. This has reduced the time taken to get the loan and for some of the clients who had the experience before, they have said that this is that this is the easiest and fastest experience they have ever had in their lifetime. Consequently, their collections are fast and as soon as they have the money, they have to pay for their vehicles without any problem. This ensures that clients finance their vehicles, that is, paying in time, and also it also helps the clients who have bad credit histories or debts in their credit reports because the clients have been able to finance their previous cars and this has been debt repay by some of the clients after selling their previous vehicles.

 

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Pros & Cons

PROS
recommend (3)
excellent custom ... (2)
excellent servic ... (2)
super helpful (1)
extremely satisf ... (1)
customer service ... (1)
very helpful (1)
very professiona ... (1)
best customer se ... (1)
very impressed (1)
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Cons
stay away (4)
slow (3)
disappointed (3)
no response (2)
bad experience (2)
very disappointe ... (1)
unresponsive (1)
disappointing (1)
worst experience ... (1)
unprofessional (1)
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WEINS Auto Group Reviews: 91. Average Rating: 3.0
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