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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
COACH
COACH
COACH

COACH

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100 City Centre Dr Space 2 - 453, Mississauga, ON L5B 2C9, Canada Get Directions
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4.2

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ABOUT   Services Excellence Summary

Since 1941, the New York-based luxury fashion brand COACH has been showcased across the globe. Stuart Vevers' vision and our community's daring attitude motivate us. We aim to create beautiful, enduring items that make you proud. We believe that beautiful things are meant to be enjoyed. In the spirit of New York City, we have a tradition of craftsmanship and a community where you can live authentically. Our focus on each stitch in our products today reflects our belief in the impact of products on people and communities. We make every item to last long because we believe better-made products will create better futures for everyone.

 

SUMMARY   Reviews Summary

Customers were overwhelmingly positive about this store, saying that the customer service was fantastic, with many ceding the employees' hard work and friendliness. They loved the environment and the quality of the products. Buyers were most impressed by how much the clerks helped them. Many said they found the salespeople to be remarkable and knowledgeable about the products. Several clients expressed gratitude to different salespeople for putting together packages for them and giving them the perfect presents for their loved ones. This indicates they were pleased with their level of professionalism, sincerity, and thoughtfulness when serving them. Most agreed that the store's collection of items and the design of the space made it easy to pick anything they wanted and have a good time shopping. The stock was a hit, with people loving the latest selection that included several wallet and purse varieties, both new and traditional brands. One buyer, in particular, grew fond of the dinosaur emblem, suggesting they had something particular about their products. The customers also agreed that the shop's COVID-19 preventive steps were strong, and they felt healthy and stress-free shopping. The excellent COVID-19 guidelines indicated that the management was serious about running something safe yet entertaining. But the most crucial factor that shoppers agreed upon was identifying, valuing, and appreciating their experiences with employees who worked there. A common theme occurred in both the good experiences and the bad ones. Because customers seemed like they were inclined to remember the employees more than the other parts of their £900 shopping experience, there's a good chance that how employees treated them might have impacted the service quality of 2300. That is a significant observation indicating the management's efforts to train their employees showed their interest in giving excellent customer service.

 

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Pros & Cons

PROS
will go back (2)
great customer s ... (2)
great service (2)
excellent servic ... (2)
amazing place (1)
best place (1)
friendly and kno ... (1)
amazing service (1)
professional and ... (1)
very professiona ... (1)
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Cons
rude (3)
horrible (2)
unhelpful (1)
bad customer ser ... (1)
horrible custome ... (1)
unhappy (1)
very disappointe ... (1)
terrible custome ... (1)
disappointed (1)
terrible (1)
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COACH Reviews: 99. Average Rating: 4.2
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