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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
ABOUT   Services Excellence Summary

Enercare is owned by Brookfield Infrastructure Partners LP (Brookfield), a portfolio company. Brookfield is among the top alternative asset managers globally and focuses on long-life, high-quality real assets, specifically infrastructure and renewable energy. Enercare also has a fully-owned subsidiary firm, Enercare Solutions Inc. It is the market leader for HVAC products and services. Enercare's operations are widespread across North America, with over 5,000 workers under the Enercare brands and Service Experts. Enercare serves around 1.6 million consumers every year. Enercare also offers condo, apartment electricity, water, and thermal metering to Canadians, making it the largest non-utility provider. Enercare also has sub-meter design and manufacturing services in Triacta.

 

SUMMARY   Reviews Summary

Unanimous Excellent Reviews for Enercare Field Technicians Attendees universally identified Enercare team members by name in their testimonials and were unequivocal in their praise. All the consternations and proposals of several technicians who attended homes including fixing faulty equipment and safeguarding other households from potential damages were efficaciously solved rendering diverse positive appraisals. Almost every field expert on duty like technicians and engineers were applauded for arriving on time, competently inviting in and communicating with clients, having good explanations for the technical problems and suggesting solutions so that customers understood, and being decent and humble when speaking with customers. Additionally, applicants alluded to the paramountcy of being cognizant of the need to caution home yields for preoccupied customers. This expressed that, if they are back next time, it is not a concern as long as they address the present queries. Another aspect that was strategically utilized was the utilization of Enercare work protocols to solve encountering technical problems on the field by communicating with clients. Consider fixed the present conundrum indicating repaid bills and fully operational home energy systems. Besides, customers must also be engaged in initiating and inculcating new maintenance upgrades that can help in prolonging equipment life by simply reporting every default to the independent contractor. Most notable, inviting clients to the work process, guiding them on how to diagnose and perform minor repairs. Day by day, we are transforming into the country growing companies's ultimate office that consistently engage customers for a chance to close the gap between learning and teaching ways of maintaining equipment at home.

 

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Reputation Change over time

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Pros & Cons

PROS
very professiona ... (17)
recommend (13)
on time (7)
highly recommend ... (6)
punctual (4)
great job (4)
professional and ... (4)
excellent servic ... (4)
excellent job (3)
very happy (3)
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Cons
horrible (2)
poor communicati ... (1)
disappointing (1)
poor service (1)
rude (1)
damages (1)
Enercare Reviews: 105. Average Rating: 4.3
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% summary
Excellent
75%
Good
0%
Average
0%
Poor
0%
Bad
25%

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