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Happy Ending Movers - Moving Company, Toronto, Ontario, Mississauga

Happy Ending Movers - Moving Company, Toronto, Ontario, Mississauga

Name: Happy Ending Movers - Moving Company, Toronto, Ontario, Mississauga
Address: Mississauga, CA
Telephone: +16478078004
Rating: 4.4118

102 reviews

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+16478078004

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3279 Lenworth Dr Unit E, Mississauga, ON L4X 2G6, Canada Get Directions

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ABOUT Services Excellence Summary

Happy Ending Movers - Moving Company, Toronto, Ontario, Mississauga Toronto moving company. Happy Ending Movers is on hand to make your move quick and easy. Forget the stress of packing up all your belongings and transporting them to your new home or office. Every move, big or small, is not a problem for the HAPPY-ENDING MOVERS. No move is too large or too small. Small spaces with awkward corners and larger homes with four bedrooms or more can accommodate. We offer a variety of competitively priced services that can ease the load of moving. Do you need to move your belongings smoothly and risk-free? In this case, Happy Ending Movers is the best moving company to contact. HASH (4/4) Happy Ending Movers will move, load and unload your furniture or boxes as required. We can tailor a solution to meet your specific needs.

SUMMARY Reviews Summary

Happy Endings Movers has garnered extraordinary feedback across the board, including stellar customer service and top-notch care. Many have touted their customer service, with reviewers praising Amanda for going above and beyond to explain and clarify everything. Movers received compliments for their timeliness and professionalism, and many noted that they did not feel rushed through the process. A few reported damaged items during its journey, lauding the care taken to ensure nothing happens. Others mention how skilled the workers were and that they felt no worry and anxiety about moving. Some indicate that the company is one they will undoubtedly use and highly recommend. Many are bowled over by the speed and efficiency of moves and the reasonable prices. The most significant chunk of the public seems to have found a reliable and responsive moving provider that goes beyond just that. The overall experience is both easy and satisfying.

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Reputation Change over time

Pros & Cons

PROS

recommend (23)

on time (15)

highly recommend ... (10)

very professiona ... (10)

great experience ... (8)

very polite (5)

accommodating (4)

great job (4)

very friendly (3)

friendly and pro ... (3)

Cons

unprofessional (3)

charged extra (2)

slow (1)

disappointed (1)

slow (1)

very slow (1)

came late (1)

not be careful (1)

mess up your wal ... (1)

do not use (1)

Happy Ending Movers - Moving Company, Toronto, Ontario, Mississauga Reviews: 102. Average Rating: 4.4

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Reviews (2) Google Reviews (100)

EMT Roni

on Trustanalytica

Concierge-level Service: The rental service goes above and beyond, offering a concierge-level of service to meet the unique needs of discerning clients.

Audrey

on Trustanalytica

Fix negative reputation Fix negative reputation

Please before you decide to use this company, look them up on the Better Business Bureau. I wish I had have. https://www.bbb.org/ca/on/mississauga/profile/moving-companies/happy-ending-movers-0107-1380060 Our experience was nothing short of horrific, including extortion to get all of our belongings back. I heard about this company from a positive experience someone else had. It seems like sometimes they do complete the moving service, and sometimes they take opportunities to extort their customers (see Better Business Bureau complaints). Our experience was: We submitted an inventory and were quoted 5.5 hours of moving with two movers. It took them over 7 hours to load the contents of a one-bedroom apartment into their truck. We found out that they declined an offer from the resident manager to put the elevator on service for them, and moved slowly taking one item out at a time. Video footage of them in the common areas confirmed our suspicion that they were completing the move purposefully slowly. After 7-hours, they told us the truck wouldn’t start. When we contacted the company manager, Sam, he was aggressive and confrontational. He threatened to unload all of our belongings onto the street, now at night as the move-out had taken so long. We had to try to talk him down although we were in a position of feeling like we had no power. They took all of our belongings to their facility saying that they would deliver them at some point the next day. They didn’t know when. We felt like our belongings were being held hostage, and Sam continued to make threatening remarks. We were very scared of our belongings being somehow damaged or “lost” because of remarks that the manager made. We later learned that the threat was around extorting us for more money, not damage, but we were scared and felt helpless. We had no belongings and had to find somewhere to stay overnight. We read other reviews on Better Business Bureau where the company charges the credit card used for deposits with exorbitant fees or changes quotes overnight. We looked and our quote had changed now to a total of $1400 for a secondary move on the next day. The next day, two new movers arrived at our new home. They refused to unload the truck or turn over any belongings unless we paid a fee of over $2,100 (not including the deposit already paid). Over $1000 more than our original quote. They refused to show us any invoice. The company did not respond to any calls. We felt trapped as they had ALL of our belongings in the truck. We had to pay under protest. We learned that a moving company withholding your items while demanding additional fees is an offence under the Consumer Protection Act. After we later received our invoices, we saw they charged us for multiple travel times which were not used, the full time used by their movers on the first day, and several hours on the second day even though the movers only worked for 1-hour. I have had only positive experiences with movers before using Happy Endings. Please, please do not make the same mistakes that we did by using this company. It is not worth the risk. We found out now that there is a Canadian Association of Movers. Next time we have need, we’ll probably choose someone from this association.

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