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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
Intact Insurance
Intact Insurance
Intact Insurance

Intact Insurance

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6925 Century Ave #900, Mississauga, ON L5N 0E3, Canada Get Directions
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ABOUT   Services Excellence Summary

Intact Insurance is the first choice of more than four million Canadian homeowners, drivers, and businesses. Strong relationships with brokers and a coast-to-coast presence ensure that Intact Insurance can provide exceptional service, convenience, and stability to its customers. Intact Insurance, a member of Intact Financial Corporation (TSX: IFC), is Canada's largest provider of property and casualty insurance and a leading specialty insurance company in North America. We promise to begin your claim within 30 minutes of when you call us. Intact Insurance will be there for you in this storm. We can help you find the resources you need. We have been a proud sponsor of Speed Skating Canada and our national teams since 2006, supporting our athletes. We donate our time and money to support healthy and safe communities in Canada.

 

SUMMARY   Reviews Summary

Reviews give glowing praise on services offered at the facility. The employees were polite, supportive and had the right information on the company's services. According to a customer whose bike was stolen recently, the interaction with the Customer service desk is fantastic. He said that he got all the settlement within twenty-four hours and the process was seamless. The Facility is also organized, and clients easily find their way around. Customers’ experiences with insurance brokers coupled with the efficiency of the various departments got positive feedback from the clients. Another client narrates a recent accident that involved their car. They said the whole process was stress-free and the claim process was fast and smooth. The communication was great and the claim advisor continuously informed them at each level of the claim process. It seems awful out there as various clients think some companies can make you feel like you do not deserve to receive insurance service. One customer narrates how he had been helped by the staff at the facility when making payments for his insurance coverage. The customer pointed out that though paying for insurance can be hurting, he felt encouraged anytime he calls the customer service desk. Customers claim handling process varies across insurance companies. The overwhelming positive response on the comment page is challenging to believe. It seems what a client experiences at a particular moment is their comforting feeling needs to be met.

 

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Reputation Change over time

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Pros & Cons

PROS
great company (1)
great experience ... (1)
good service (1)
great staff (1)
great service (1)
very professiona ... (1)
Cons
horrible (4)
stay away (4)
terrible (3)
0 stars (3)
rude (2)
worst company (2)
poor service (2)
no response (2)
delayed (1)
bad customer ser ... (1)
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Intact Insurance Reviews: 100. Average Rating: 2.0
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