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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
Kate Spade
Kate Spade
Kate Spade

Kate Spade

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100 City Centre Dr Unit 2 - 462, Mississauga, ON L5B 2C9, Canada Get Directions
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ABOUT   Services Excellence Summary

Celebrating authentic femininity has been engrained into our brand since we launched with six handbag silhouettes in 1993. Although rooted in handbag design, today kate spade new york is a big label and a global lifestyle and fashion business, with its accessories, clothes, jewelry, shoes, home décor, tech accessories, and many other items. It's in the minute points that our brand's strengths lie. We contemplate that consummate elegance is both seen and felt. Contemporary, sophisticated hues are the foundation of our style. Joy is synonymous with our fashion, and it's the reason why we're here. Kate Spade New York is a home of kate Spade.

 

SUMMARY   Reviews Summary

The Kate Spade store at Square One Mall is highly appreciated by customers owing to their high-quality service and an attractive variety of well-made and stylish handbags. These reviews of the store are particularly positive and advocate for the store's remarkable customer service and unique setting. People recall the store's products as fashionable, diverse, and artistically presented. Negative experiences of the customers we interviewed ranged from the poor enchanting aspects of some items in the store. They felt some items did not express the existing quality and diversity of the store, such as one customer who complained that purses were breaking unexpectedly. Most customers, however, enjoyed shopping because they got to pick from the store's wide range of products. The customers also mentioned the store's offers as they had gotten various discounts and acquired quality products that were under promotion. The customers also commended the sales staff when they forgot to remove a price tag from a product. The customers revealed that the store staff not only admitted their mistakes but also refunded them for any losses. Another customer praised Toa for her excellent customer service. The customer attributed the store's excellent reputation to Toa's influence and said that she loved shopping there mainly because of her. The customers also described the store as fitting and lovely, which made them feel more while shopping. The store environment also contributed to a competitive advantage in persuading shoppers to come back after this first time. The reviews show a sector that has shaped the store under review's resilience in attracting customers and maintaining them. Kate Spade can maintain their market and competitive advantage by considering the proposals from the customer's perspective and fixing any cracks. This will make the customers more satisfied and bring them back each time they need a similar product.

 

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Pros & Cons

PROS
recommend (2)
great customer s ... (2)
very welcoming (1)
amazing customer ... (1)
amazing service (1)
great service (1)
great place (1)
great selection (1)
very happy (1)
nice selection (1)
Cons
rude (3)
disappointed (2)
disappointed (1)
disappointing (1)
too busy (1)
poor customer se ... (1)
horrible custome ... (1)
horrible (1)
disrespectful (1)
terrible custome ... (1)
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Kate Spade Reviews: 69. Average Rating: 3.9

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