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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
Maison Birks
Maison Birks
Maison Birks

Maison Birks

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Open  11:00 AM - 6:00 PM now
100 City Centre Dr Unit 2-109, Mississauga, ON L5B 2C9, Canada Get Directions
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ABOUT   Services Excellence Summary

Bijoux Birks originated over 400 years ago, when the Birks family were skilled silversmiths in Sheffield, England. Although the brand originates from English expertise, it was birthed in Montreal when Henry Birks established a boutique in 1879. Birks was enthralled by Canada's natural beauty and joie de vivre, which later became his dream. He made it his lifelong goal and it is still alive and thriving to this day. Birks is internationally identified as a proud Canadian brand that is synonymous with quality and craftsmanship. For over 140 years, our iconic blue box has been Canada's most beloved jeweler, gifting, and timepiece designer. Birks is a family-owned Canadian company that has been passed down through many generations.

 

SUMMARY   Reviews Summary

Reviews of the Birks Square One store are filled with praise from customers who emphasize the excellent customer service received. Specifically, customers appreciate the attentiveness and professionalism of the store's sales representatives, mentioning a number of names such as Christine, Sandra, Ash, and Maria as individuals they received the best service from. There is also recognition of how these representatives team up to assist customers and what is most appealing about their approach is product knowledge and people skills, especially making customers feel comfortable and welcome and advising them in their reduced and safe moves. Several reviews highlight how Christine made their shopping experience pleasant, especially when they did not know what to look out for in an engagement ring. Customers also value the team's expansive product selection, which helps them find the perfect item and educate them on any promotions or discounts in place. They regret that the store is now open restricted hours due to COVID-19, which makes shopping there difficult, but they appreciate what the team provides, communication and help in selecting gifts. Customers highly recommend this store due to the attentive and knowledgeable staff and the excellent experience shopping here.

 

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John Doe left a 5 star review
★★★★★
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Reputation Change over time
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Pros & Cons

PROS
recommend (5)
great selection (2)
highly recommend ... (2)
excellent custom ... (2)
very helpful (2)
very knowledgeab ... (2)
great customer s ... (2)
amazing experien ... (1)
helped me (1)
will be returnin ... (1)
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Cons
terrible custome ... (1)
terrible (1)

Maison Birks Reviews: 51. Average Rating: 4.1

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John Doe left a 5 star review
★★★★★
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Just now
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