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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
MCI The Doctor's Office Meadowvale
MCI The Doctor's Office Meadowvale
MCI The Doctor's Office Meadowvale

MCI The Doctor's Office Meadowvale

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# 1L8, 6400 Millcreek Dr Unit #9, Mississauga, ON L5N 3E7, Canada Get Directions
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ABOUT   Services Excellence Summary

MCI The Doctor's Office Meadowvale, a primary care organization with more than 25 sites in Alberta and Ontario. MCI The Doctor's Office offers access to numerous specialists, medical doctors, therapists, and other services to its 1 million members.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly positive, with many patients pointing out the clinic's top-notch doctors and the overall positive experience. Even though some people had complaints, they admired the customer service and the professional front staff. Dr. Gunjan, Dr.Guirguis, and Dr. Mikhael received many compliments for their kindness and competence. A parent commended thanking Dr. Gunjan for alleviating her child's persistent ear infection. Front staff and professionals inside the clinic were described as cooperative, friendly, accommodating, competent, and understanding of their patients' concerns. They made a significant difference in the care given. A new patient praised the ease at which she was accommodated for her consult at the clinic. Staff took the time to ask questions and ensure that they fully understood her situation. She was also glad that the clinic has embraced modern approaches to service delivery by offering excellent telephone consultations and advice services. The customer felt the change in the clinic and admitted that the clinic had made commendable progress. Many patients lauded and encouraged those who wrote less positive reviews to visit as the changes warranted another visit. Most reviews suggested that the clinic is unique from the others due to its warm environment, better management and service offered. It is evident that the clinic is focused on nurturing a great relationship between the staff and patients. The exemplary services in the clinic were unmistakable, with staff working tirelessly for a positive experience result. The comments also noted that they were impressed by the various improvements that had been made to the clinic as it signified progress. Most patients found the clinic visit pleasant and better than other experiences they had elsewhere. The walk-in clinics' convenience compared to other clinics has also made patients write positive reviews. The majority of patients who had visited other clinics referred to some of their worst experiences previously and explained how the clinic had made a positive change in their lives. The patients' journey in the clinic was described as transformative, informative, and healing. Most reviews concluded with recommendations for potential patients to get the same experience they had in the clinic.

 

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Reputation Change over time
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Pros & Cons

PROS
very kind (2)
professional and ... (1)
helped me (1)
friendly staff (1)
staff were frien ... (1)
pleasant and pro ... (1)
very friendly (1)
good experiences ... (1)
quick response (1)
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Cons
rude (10)
terrible (4)
horrible (3)
waste of time (3)
bad experience (3)
unprofessional (3)
not recommend (2)
upset (2)
stay away (2)
they are rude (2)
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MCI The Doctor's Office Meadowvale Reviews: 100. Average Rating: 2.4

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