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Michael Hill Erin Mills

Name: Michael Hill Erin Mills
Address: Mississauga, CA
Telephone: +19055693065
Rating: 4.1

100 reviews

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+19055693065

Open 10:00 AM - 9:00 PM now

5100 Erin Mills Pkwy, Mississauga, ON L5M 4Z5, Canada Get Directions

jewelry store Top Jewelry Stores in Canada Top Jewelry Stores in Ontario watch store Best Watch Stores in Canada Best Watch Stores in Ontario

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ABOUT Services Excellence Summary

Michael Hill Erin Mills has the latest jewellery fashions, top sellers, classic looks, and perfect gifts for your style or special event. Whether you are looking for a gift for a special someone, a pendant for a graduation present, a gem ring for a significant milestone anniversary or a trendy pick-me-up for yourself, we have just the thing. Michael Hill Jeweller is devoted to making and selling beautiful, exceptional jewellery. This has been our goal since 1979, when Christine and Michael launched the first Michael Hill Jeweller store in Whangarei, New Zealand. We have grown to over 300 stores in Australia, New Zealand and Canada as a business and earned a reputation for crafting high-quality jewellery. We meticulously source our goods from the best diamond designers and suppliers. We have close relationships with these suppliers to ensure that only the highest quality items make it into our stores. If you have any concerns with your purchase, please let us know. The staff at this shop also speaks English, Arabic, Burmese, French, Hungarian, Russian, Romanian, Spanish, and Ukrainian.

SUMMARY Reviews Summary

The reviews contain generally glowing feedback, especially for Lora, a staff member. Many customers express that they have excellent experiences at Michael Hill in Erin Mills. Lora's customer service is particularly praised, with patrons reporting that she is supportive, courteous, and understanding. Many reviewers have repeatedly spoken to positive interactions with Lora over several years and advise others to visit the store. Several customers also appreciate that the team is willing to answer questions and provide tailored recommendations. The reviews indicate that the store maintains a wide selection of items, and associated promotions and deals. Customers frequently write that they had happy and super quick experiences at this location, praising Lora's work. The buyers that this location frequently offer the best customer service, with many employees reported as super caring. It should note that the reviews skew toward praising customer service in the sales, with fewer focused on product quality. However, the one person who mentions purchasing items does suggest a good return policy. Customers also often report excellent service from other employees. Two other staff members, Rhea and Josh, are also substantially praised and positively punctuate the customer reviews. Michael Hill is a well-respected store with a well-reputed customer service team.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (9)

helped me (5)

very professiona ... (4)

very knowledgeab ... (3)

great experience ... (3)

very friendly (3)

helpful and frie ... (3)

highly recommend ... (3)

great service (2)

friendly and pro ... (2)

Cons

terrible (3)

terrible experie ... (2)

upset (2)

very disappointe ... (1)

terrible service ... (1)

horrible (1)

rude (1)

extremely rude (1)

not happy (1)

disappointed (1)