Mr Rooter Plumbing of Mississauga ON

The inaugural Mr. Rooter branch started in 1970. Our company has happily sustained its founding principles and beliefs over the years—Integrity and Customer Focus, Respect, Integrity, Customer Focus, and an enjoyable work environment. That first Mr. Rooter remains in operation today, nearly 50 years later. But there are over 230 more locations in North America, all independently owned and operated, and every operator has deep roots in the community they serve. It is that community connection that we’ve never lost. He is now a group of independent franchised plumber companies all owned and operated by Mr. Rooter. We all share the same set of core values, and we believe in providing exceptional customer service. While we share best practices for creating an exceptional customer experience across the country, each one is truly independently rooted in their communities. They are our communities too. Exceptional service is only possible when your customers feel truly valued. We’re proud of the work we do at Mr. Rooter, and our work shows it. We think that plumbing is just one part of life. We believe it can be applied in all aspects of our lives. We are not just famous for our plumbing.

Mr. Rooter receives positive reviews for its friendly, courteous, and professional service. Clients are impressed with the timeliness of appointments and rapid response after scheduling changes. All technicians, particularly Marek, Kris and Todd, are very knowledgeable and capable. They can quickly clarify issues and provide the solutions expected, willingly explaining the process in detail to the customers. Clients appreciate the company's straightforwardness, saying that techs do not make unnecessary suggestions or confuse them about the real issues. Such transparency is shown in the billing process, which clients say is hassle-free and ensures no hidden fees. Customer willingness and patience were also appreciated; for example, Todd understood the customer's special situation with a family member who had dementia and took the time to communicate openly with all. According to the majority of customers, there is no better company for plumbing services than Mr. Rooter, and they will continue to hire it for such services. This high recommendation suggests it. Other sensitive, professional employees include Anthony, Gill, Ed and Brandon. Many review the plumbers personally, showing a high level of customer satisfaction.