Great photosProfessional servicesFriendly staffGood quality imagesComfortable environmentResponse timePatient with childrenGreat customer serviceAccommodating staffFantastic experience
About this business
Orchid Photography, Toronto, 2011
3 locations are in Toronto, one in Banff. There are 6 service areas: destination, pre-wedding, wedding, portraits, makeup and styling, business, photography locations, and commercial, bridal, and make-up & hair. Over 40 employees work in our 20,000 sq. ft. of space, with more than 50,000 clients. We are Canada's leading photo and video production company due to the industry's size, influence, and importance. We offer customer-oriented services in a comfortable, beautiful environment. Our film-level real scenery studio allows a memorable experience.
Reviews Summary
A recurring theme in the reviews is customer satisfaction. Many reviews explicitly mention the professionalism of the studio's staff and how their assistance helped customers feel at ease. Most of the customers, after looking at the images taken, had only positive comments about their level of quality. Detailed feedback praised how the photos perfectly captured what was being photographed. For some reviewers, the image quality even surpassed their expectations. Among the customers' comments is a repeat business, indicating that some clients are loyal because they believe they will continue receiving quality services. There are also a few complaints about pricing and, to a lesser extent, image editing. However, customers' less positive comments do not negate the overall excellent services that the studio provides. Visits from families, expecting mothers, and companies for various photoshoots have resulted in overwhelmingly positive customer feedback.
Frequently asked questions
7 questions
What do Orchid Photography clients say about the work?
Clients frequently praise the professionalism and friendliness of the staff, highlighting their ability to work well with children and deliver high-quality images. Many also appreciate the seamless process and the welcoming environment of the studio.
Can I get maternity photography services at Orchid Photography?
Yes, they offer maternity photography services, including a Basic Maternity Session and a Deluxe Maternity Package, ensuring a memorable experience for expecting mothers.
What types of family photography does Orchid Photography provide?
Orchid Photography provides Family Portraits and Kids Photography, catering to families looking to capture special moments together.
Does Orchid Photography handle business photography, and what do clients say about it?
Yes, they offer Headshots and Corporate Events photography. Clients have noted the excellent quality of images and the professional service they received during their business photo shoots.
How does Orchid Photography ensure a comfortable experience during photo shoots?
The studio is designed to provide a comfortable and elegant environment, with staff that are friendly and patient, making the photography experience enjoyable for clients, especially families with children.
What types of photography services does Orchid Photography offer?
Orchid Photography offers a variety of services including Maternity Photography (Basic Maternity Session, Deluxe Maternity Package), Family Photography (Family Portraits, Kids Photography), and Business Photography (Headshots, Corporate Events).