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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
Orchid Photography

Orchid Photography

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6660 Kennedy Rd, Mississauga, ON L4Z 1P3, Canada Get Directions
4.3
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ABOUT   Services Excellence Summary

Orchid Photography, Toronto, 2011 3 locations are in Toronto, one in Banff. There are 6 service areas: destination, pre-wedding, wedding, portraits, makeup and styling, business, photography locations, and commercial, bridal, and make-up & hair. Over 40 employees work in our 20,000 sq. ft. of space, with more than 50,000 clients. We are Canada's leading photo and video production company due to the industry's size, influence, and importance. We offer customer-oriented services in a comfortable, beautiful environment. Our film-level real scenery studio allows a memorable experience.

 

SUMMARY   Reviews Summary

A recurring theme in the reviews is customer satisfaction. Many reviews explicitly mention the professionalism of the studio's staff and how their assistance helped customers feel at ease. Most of the customers, after looking at the images taken, had only positive comments about their level of quality. Detailed feedback praised how the photos perfectly captured what was being photographed. For some reviewers, the image quality even surpassed their expectations. Among the customers' comments is a repeat business, indicating that some clients are loyal because they believe they will continue receiving quality services. There are also a few complaints about pricing and, to a lesser extent, image editing. However, customers' less positive comments do not negate the overall excellent services that the studio provides. Visits from families, expecting mothers, and companies for various photoshoots have resulted in overwhelmingly positive customer feedback.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (4)
great experience ... (2)
very professiona ... (2)
very friendly (1)
very welcoming (1)
service was grea ... (1)
definitely go ba ... (1)
responded prompt ... (1)
very comfortable ... (1)
nice place (1)
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Cons
very expensive (1)
expensive (1)
rude (1)
very disappointe ... (1)
disappointed (1)
worst experience ... (1)

Orchid Photography Reviews: 38. Average Rating: 4.3

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