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  1. CA
  2. ON
  3. Mississauga
Peel Heating & Air Conditioning
Peel Heating & Air Conditioning
Peel Heating & Air Conditioning

Peel Heating & Air Conditioning

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Open  00:00-23:59 now
3615 Laird Road Units #19-20, Mississauga, ON L5L 5Z8, Canada Get Directions
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ABOUT   Services Excellence Summary

For over 40 years, Peel Heating & Air Conditioning has been serving Mississauga and Brampton. We can meet all your HVAC needs. Our team can install a new furnace or fix an air conditioner. In addition, we offer regular air duct cleaning. We are committed to completing your work to your satisfaction. The ever-increasing number of home climate systems on the market today can overwhelm homeowners and experts alike. No matter the issue, our knowledgeable technicians have the tools and expertise to resolve it.

 

SUMMARY   Reviews Summary

Peel Heating and Air Conditioning has received positive feedback from numerous clients. They are commending the technicians they dealt with. Bruce and Brandon were praised for their professionalism and competence. They were also lauded for their politeness and customer service. Besides, customers commended Shane for his thorough analysis. This was abecause clientId they appreciate that he arrives well prepared and is committed to resolving the problem. Also, many homeowners feel that the technicians take pride in their work. They are careful and clean up after their job is finished. Customers mentioned that their new HVAC systems had a flawless installation. Runualdo and Michael are good at their trade and are sensitive to matchmaking. They are highly rated for communicating in a way that makes any homeowner comfortable. In addition, servicemen present the details of the project summary. One homeowner appreciated that the technician had a deep conversation and explained everything clearly. Customers are happy with the company because they are reliable. They show up when they say they will and are often accessible at short notice. A homeowner who has been using the company for a long time said that the deal is worth it because he chooses a company that gives the best and long-lasting products. One homeowner commented that the company's office staff is accommodating and will work with you to plan an appointment that suits your schedule. The company's prices are fair, and homeowners often get good deals on maintenance packages. Peels have a good customer service team implementation homeowners appreciate resolving their issues to satisfaction within a short time. Also, positive are the company's ability to uphold their warranty promises to their customers. Customers commend the company for being fair and trustworthy. This company was praised for being honest and telling the homeowner what needs fixing and what doesn't. Finally, the company resolved the warranty issues that arose when the company that had disappeared from their service area refused to pay off its liabilities. Peeling is doing something right because clients keep coming back for more services. However, we noticed that some customers mentioned some problems they experienced before they found Peel. This customer said that they had a bad experience before finding Peel. His previous contractor provided poor quality service. He explained how Peel's technicians came and did an inspection and showed him what his unit needed. Another customer said that they had a hard time contacting a business that was not helpful or responsive. That customer said that their business was not customer-oriented. Another customer said that they found physical integrity from the direct family. This is evident if you read the businesses that are found by customers, but they are not as good as the quality of service Peel gives.

 

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Gary left a 1 star review
★☆☆☆☆
On TrustAnalytica
Aug 29
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Pros & Cons

PROS
on time (14)
recommend (12)
very professiona ... (11)
highly recommend ... (8)
great job (5)
fast service (3)
excellent job (3)
great service (3)
very helpful (3)
excellent servic ... (3)
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Cons
disrespectful (1)
unprofessional (1)
not happy (1)
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Peel Heating & Air Conditioning Reviews: 106. Average Rating: 4.6

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Peel Heating & Air Conditioning installed a new air conditioner in my house on July 30th and then have had people back 4 times over the past month to make adjustments to the system to try & get it to work as it should. The first time they turned it on I had “fog” blowing up through the air vents. Installer said it would subside. I went out for a few hours and came back to the vents covered in water. They were dripping so much the water was running down the ducts & dripping thought the seams into the basement. Turned the system off to prevent water spots in the ceiling under the ducts. They came in the next day to change the fan speed. It helped but there was still a lot of condensation on the vents & they said the furnace filter I'm using is too restrictive (3M) and sent someone in the next day to change it. The system only runs for 5 minutes to maintain the set temperature and it isn't taking any moisture out of the house. I have watched the condensate line for an entire cycle & not seen a drop of water leave the evaporator. Another group of techs came in & were adjusting the system when the fog started blowing from the vent by the furnace again. The “expert” in the group said it was a cooling mist. The “No Loopholes Guarantee” that we have on the documents from the install state that “If, within 2 years of the date of installation, you are not completely satisfied with the performance of your home comfort system, our service, or our people and we cannot make it Right for you, then we will gladly remove the system and return your original investment – with no loopholes – guaranteed!” In the last conversation I had with their expert where I asked for a refund and removal of the air conditioning components, he refused to honour the guarantee and said he would not remove it as it is operating the way it was designed to. It only runs for 5 minutes since that is all it needs to maintain the temperature and that if I wanted the system to remove moisture, I would have to set my thermostat to 22 degrees. I am not changing my lifestyle and wearing a sweater in my house to suit their air conditioning system. They are refusing to honour their written guarantee that states I will be refunded & they will remove the system.
M
Marilou
We had another pleasant visit today from Bruce of Peel Heating and Air Conditioning. He came to perform furnace maintenance. He was very thorough in checking all systems and very well organized. He is also very professional, very careful and he left the work area clean. Thank you again Bruce.
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Gary left a 1 star review
★☆☆☆☆
On TrustAnalytica
2 months ago
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