Sheridan Nurseries

Although most of the field staff at Mississauga location is nice, but management is really arrogantly and prices are way above the other nurseries. I bought few hydrangeas couple of days back, and two of them didn't survive. I went back today to exchange 2 plants. I informed the cashier that i just want to replace them. She was very nice and asked me to pick up any two hydrangeas and she can match the price. I went out and there were no healthy plants in white hydrangeas, so i picked up 2 pink of the same size. Coming back on the counter i encountered another cashier who bluntly refused to acknowledge price match offered by the previous cashier. I asked for the store manager, and he called the assistant manager saying manager is on vacation up to Monday. I informed the assistant manager of the situation, and asked her to come with me outside to show if there are any healthy white plant; and there was none. Still she refused to acknowledge the commitment of the first cashier, and arrogantly refused to exchange with the pink plants. I was upset, so i said i would not come to your nursery again, and she responded "that's fine". i have never seen this level of apathetic customer service before.