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  1. CA
  2. ON
  3. Oshawa
Apex Auto Centre

Apex Auto Centre

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190 King St E, Oshawa, ON L1H 1C4, Canada Get Directions
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ABOUT   Services Excellence Summary

Part 1 of 3 Company Name: Apex Auto Company Description: Apex Auto is the aftermarket parts division of Uni-Select, and it is one of the largest parts providers in North America. Company Background Information: Uni-Select provides us with access to the highest quality parts on the market. The brands include Moog, Walker Exhausts, Monroe Brakes, Wix Filters Dayco Belts, Raybestos Brakes (Raymold), Delphi, and many other high-quality brands. We stand behind the products we offer, and if you ever experience any problems, we will be happy to replace them. Domestic Inventory: In the company’s domestic inventory, all parts required can be found. Domestic brands are available for all vehicle makes and models. Inventory for Asian and European cars is also available. Company Locations: We have a site, a warehouse, and a distribution center in Oshawa, Ontario. The site has a large warehouse where thousands of replacement parts are always in stock. The company tries to keep a large inventory to meet the demands of customers. If the parts required are not in the inventory, the company will get them within one day. Parts can be pulled from Uni-Selects' main warehouse in Brampton. The company does this at no extra cost. Shipping and Delivery: The company can deliver the parts to the customer’s business in the Durham Region. The company services Pickering, Ajax, Whitby, Oshawa, Brooklin, Port Perry, Blackstock, Courtice, Bowmanville, and Newcastle. What We Do: The Oshawa location is equipped with six service bays, a parts department, and a pre-owned vehicle sales lot. We perform the Ontario Drive Clean emissions test, and the site is approved by the Ministry of the Environment. We also perform diagnosis using the latest in computer diagnostic software and equipment. Apex Auto Centre

 

SUMMARY   Reviews Summary

Customers have shared Apex’s service experiences, which is overwhelmingly positive. They commend the team's consistency and honesty, as well as their willingness to leave the customer feeling welcome. Clients praise employees for their reliability and pricing, in comparison to other service providers who try to take advantage. When a customer travels and encounters an auto-related breakdown, an account of what two employees encountered during a safety check is included in the survey. The client, grateful for the employees and the company's handling of the situation, quickly recovered. So for that client the feedback is that the company was more patient and understanding of their situation than he was, and they were more than helpful. They were also inflexible with personal difficulties, which critics find particularly touching. Customers express gratitude and reiterate their recommendations to other potential consumers. Several clients have depended on Apex for years, and many have engaged with Zolton, Irene, and Chris and the rest of their families. For commercial success and for companies that customers return to, the company's good relationship with its employees enhances their overall client satisfaction. This is reflected in their great reviews, which increase their chances of attracting new customers who are afraid of untrustworthy mechanics. APEX automotive is stated to have a lot to admire.

 

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Pros & Cons

PROS
recommend (6)
highly recommend ... (4)
great service (4)
fair pricing (3)
recommended (3)
quality service (3)
excellent servic ... (3)
great customer s ... (2)
attention to det ... (2)
happy with the s ... (2)
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Cons
unprofessional (2)
rude (1)
would not recomm ... (1)
not recommend (1)
will not return (1)

Apex Auto Centre Reviews: 103. Average Rating: 4.6

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