Great pricesExcellent serviceFriendly staffGood ratesClean truckGreat condition carsAccommodating staffReasonable pricingQuick serviceEasy key pick up
About this business
Value Car & Truck Rental Guarantee. Value car & truck rental services Pickering Ajax Whitby & Oshawa. You will experience excellent service at value Value Car & truck Rental. We strive to create lasting and strong relationships with you through competitive pricing and valued services. Once you sign the value car and truck rental agreement, you are accepting all the terms and conditions stipulated in that agreement, as well as all the terms and conditions stated in the rental folder and those posted on the www.Valuecartruckrental.Com website. Value offers ldw insurance to renters with "G" licenses. Value's coverage is not open to renters with "G" or "G2 licenses. Such renters must be self-insured. The coverage provided by credit cards is an implied policy, not a guaranteed one. Renters who use the insurance shield of their credit cards must reside within fifty kilometers of the rental points. Renters shall pay for all damage, including but not limited to vehicular destruction, towing, and loss of use. Furthermore, liability covers fuel, administrative costs, legal fees, traffic tolls, and toll charges. Renters must collect all charges associated with an incident from their credit card firms.
Reviews Summary
Customers consistently give this rental company high marks for their excellent service and prices. They are in-tune with the market rates nearby. Often, the clientele have had a nice interaction, with the rental team, with many noting the staff member by name. The staff is often recommended for their customer service. Cases, where customers had rental errors, were rare. But when this, the company fixed the error and treated the car renter well. Customers who left to review often noted that they would rent again and recommend the company to a friend. This enduring consensus of customer satisfaction suggests a strong commitment to the customer and to renter staff.
Frequently asked questions
7 questions
What do clients say about the customer service at Value Car & Truck Rental?
Many clients highlight the friendly and accommodating staff, particularly praising Bruce and Lena for their helpfulness and professionalism. Reviewers frequently mention feeling like family and appreciate the team's efforts to assist them on short notice.
What types of vehicles can I rent from Value Car & Truck Rental?
They offer a variety of vehicle rentals, including Compact Car Rental, SUV Rental, Luxury Car Rental, Cargo Van Rental, Cube Van Rental, and Minivan Rental, ensuring options for different needs and preferences.
Can I get assistance with reservations at Value Car & Truck Rental?
Yes, they provide free reservation assistance, making it easy for customers to secure the right vehicle for their needs without any additional cost.
Does Value Car & Truck Rental offer insurance options for renters?
They offer LDW insurance for renters with 'G' licenses, while those with 'G2' licenses must self-insure. It's important to review the rental agreement for specific terms and conditions.
How do customers feel about the cleanliness and condition of the vehicles?
Reviewers consistently mention that the vehicles are clean and well-maintained, with many expressing satisfaction with the quality of the rentals they received.
What kind of support can I expect after renting a vehicle from Value Car & Truck Rental?
They provide free post-rental support, ensuring that customers have assistance available even after returning their vehicles, which adds to the overall positive rental experience.