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  1. CA
  2. ON
  3. Ottawa
Animal Emergency & Specialty Hospital

Animal Emergency & Specialty Hospital

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Open  00:00-23:59 now
1155 Lola St #201, Ottawa, ON K1K 4C1, Canada Get Directions
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ABOUT   Services Excellence Summary

About Ottawa Animal Emergency & Specialty Hospital Ottawa Animal Emergency & Specialty Hospital was the first of its kind. The veterinarian-owned, 24-hour emergency and specialty hospital serve Ottawa, Gatineau, and surrounding areas. Walk-ins and emergency transfers from other clinics in the area are welcome. Specialist services are available by appointment only. Our 3,000-square-foot facility is fully equipped for emergency care and intensive treatment. We can treat dogs and cats who are critically ill or injured, as well as exotics, including birds, reptiles, and pocket pets. Please call us immediately if you are in an urgent situation.

 

SUMMARY   Reviews Summary

The reviews reveal exceptional experiences and a compassionate staff. Highlighting frequently visited occasions, users often praise the clinic for its prompt action in emergencies. Critiques report a high level of professionalism and an understanding approach by medical staff to a client in distress. The latter is evident with one person expressing gratitude in receiving the time they needed to mourn the passing of their pet. Among the main reasons mentioned why clients recommend the clinic is the aftercare, compassionate and kind to both the pet and owner. The review also highlighted conscientious medical service and a caring team that took care of everything, further demonstrating that the team cares more about your pet than your money. The main takeaway from the reviews is the thoroughness of the team in managing the health of the pets and the communication that the team held throughout the process. The services are highly recommended by many users, a clear indication of the trust and confidence placed in the clinic. Communication and support are key to a positive user experience in hospitals, and in these cases, they have been both thorough and positive. The hospital showed the dates it had while showing the owners and why the cost is what it is. It showed their human side since some of the patients were afraid and rushed the first hours of the first night but managed to be attended to within a few hours. Visiting this clinic yielded positive experiences, from excellent service-paid our bill. Staff always contacted us with updates several times and maintained a calm voice. The facility is very clean, and my dogs had a clean and controlled medicine procedure, and this indicates that the service user was happy with the service.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (5)
highly recommend ... (4)
accommodating (3)
happy with the s ... (2)
well done (2)
very professiona ... (2)
very friendly (2)
recommended (2)
wonderful experi ... (2)
super nice (1)
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Cons
horrible (4)
worst experience ... (2)
not recommend (2)
useless (2)
rude (2)
terrible service ... (2)
so disappointed (1)
disappointed (1)
very stressful (1)
upset (1)
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Animal Emergency & Specialty Hospital Reviews: 105. Average Rating: 3.8

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John Doe left a 5 star review
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