About Ottawa Animal Emergency & Specialty Hospital
Ottawa Animal Emergency & Specialty Hospital was the first of its kind. The veterinarian-owned, 24-hour emergency and specialty hospital serve Ottawa, Gatineau, and surrounding areas. Walk-ins and emergency transfers from other clinics in the area are welcome. Specialist services are available by appointment only. Our 3,000-square-foot facility is fully equipped for emergency care and intensive treatment. We can treat dogs and cats who are critically ill or injured, as well as exotics, including birds, reptiles, and pocket pets. Please call us immediately if you are in an urgent situation.
Reviews Summary
The reviews reveal exceptional experiences and a compassionate staff. Highlighting frequently visited occasions, users often praise the clinic for its prompt action in emergencies. Critiques report a high level of professionalism and an understanding approach by medical staff to a client in distress. The latter is evident with one person expressing gratitude in receiving the time they needed to mourn the passing of their pet. Among the main reasons mentioned why clients recommend the clinic is the aftercare, compassionate and kind to both the pet and owner. The review also highlighted conscientious medical service and a caring team that took care of everything, further demonstrating that the team cares more about your pet than your money. The main takeaway from the reviews is the thoroughness of the team in managing the health of the pets and the communication that the team held throughout the process. The services are highly recommended by many users, a clear indication of the trust and confidence placed in the clinic.
Communication and support are key to a positive user experience in hospitals, and in these cases, they have been both thorough and positive. The hospital showed the dates it had while showing the owners and why the cost is what it is. It showed their human side since some of the patients were afraid and rushed the first hours of the first night but managed to be attended to within a few hours. Visiting this clinic yielded positive experiences, from excellent service-paid our bill. Staff always contacted us with updates several times and maintained a calm voice. The facility is very clean, and my dogs had a clean and controlled medicine procedure, and this indicates that the service user was happy with the service.
Frequently asked questions
7 questions
What do clients say about the care provided at Animal Emergency & Specialty Hospital?
Clients frequently praise the compassionate and professional care provided by the staff, highlighting their kindness and dedication during difficult times, especially in emergency situations. Many reviewers noted the team's clear communication and thorough updates on their pets' conditions.
Does Animal Emergency & Specialty Hospital offer emergency veterinary services, and how do clients feel about their response time?
Yes, they provide emergency veterinary services including emergency examinations and critical care. Reviewers commend their quick response time and professionalism, often noting how promptly their pets were attended to during emergencies.
What hours is Animal Emergency & Specialty Hospital open for emergencies?
They are open 24 hours a day, 365 days a year: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get diagnostic services like X-rays and blood tests at this hospital?
Yes, they offer a range of diagnostic services including X-rays, blood tests, and ultrasounds. This comprehensive approach helps in assessing and treating various conditions effectively.
What types of surgical services does Animal Emergency & Specialty Hospital provide?
They provide surgical services including abdominal surgery, emergency surgery, and biopsy procedures. This allows them to address a variety of urgent medical needs for pets.
Does this practice offer euthanasia services, and what do clients say about the experience?
Yes, they offer in-hospital and home euthanasia services, along with aftercare options. Many clients express gratitude for the compassionate support they received during these difficult moments.
Where is Animal Emergency & Specialty Hospital located?