×

Review Keywords Analysis

  1. CA
  2. ON
  3. Ottawa
Animal Emergency & Specialty Hospital

Animal Emergency & Specialty Hospital

Visit Website
Open  00:00-23:59 now
1155 Lola St #201, Ottawa, ON K1K 4C1, Canada Get Directions
social-share-icon Social:
3.8
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

About Ottawa Animal Emergency & Specialty Hospital Ottawa Animal Emergency & Specialty Hospital was the first of its kind. The veterinarian-owned, 24-hour emergency and specialty hospital serve Ottawa, Gatineau, and surrounding areas. Walk-ins and emergency transfers from other clinics in the area are welcome. Specialist services are available by appointment only. Our 3,000-square-foot facility is fully equipped for emergency care and intensive treatment. We can treat dogs and cats who are critically ill or injured, as well as exotics, including birds, reptiles, and pocket pets. Please call us immediately if you are in an urgent situation.

 

SUMMARY   Reviews Summary

The reviews reveal exceptional experiences and a compassionate staff. Highlighting frequently visited occasions, users often praise the clinic for its prompt action in emergencies. Critiques report a high level of professionalism and an understanding approach by medical staff to a client in distress. The latter is evident with one person expressing gratitude in receiving the time they needed to mourn the passing of their pet. Among the main reasons mentioned why clients recommend the clinic is the aftercare, compassionate and kind to both the pet and owner. The review also highlighted conscientious medical service and a caring team that took care of everything, further demonstrating that the team cares more about your pet than your money. The main takeaway from the reviews is the thoroughness of the team in managing the health of the pets and the communication that the team held throughout the process. The services are highly recommended by many users, a clear indication of the trust and confidence placed in the clinic. Communication and support are key to a positive user experience in hospitals, and in these cases, they have been both thorough and positive. The hospital showed the dates it had while showing the owners and why the cost is what it is. It showed their human side since some of the patients were afraid and rushed the first hours of the first night but managed to be attended to within a few hours. Visiting this clinic yielded positive experiences, from excellent service-paid our bill. Staff always contacted us with updates several times and maintained a calm voice. The facility is very clean, and my dogs had a clean and controlled medicine procedure, and this indicates that the service user was happy with the service.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
recommend (5)
highly recommend ... (4)
accommodating (3)
happy with the s ... (2)
well done (2)
very professiona ... (2)
very friendly (2)
recommended (2)
wonderful experi ... (2)
super nice (1)
Load more
Cons
horrible (4)
worst experience ... (2)
not recommend (2)
useless (2)
rude (2)
terrible service ... (2)
so disappointed (1)
disappointed (1)
very stressful (1)
upset (1)
Load more

Animal Emergency & Specialty Hospital Reviews: 105. Average Rating: 3.8

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!