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Assured Automotive

Name: Assured Automotive
Address: Ottawa, CA
Telephone: +16137469143
Rating: 4.4608

102 reviews

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+16137469143

Open 8:00 AM-5:00 PM now

1575 Cyrville Rd, Ottawa, ON K1B 3L7, Canada Get Directions

auto body shops Top Car Body Shops in Canada Top Car Body Shops in Ontario

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ABOUT Services Excellence Summary

We have 80-plus centers in Ontario! Do you prefer another number of Assured Automotive repair locations in Ontario? We, the Boyd Group Services Inc. (TSE: BYD), a weighty declaration of value and a promise to you. Assured Automotive is a North American leader in location and sales, and we are the largest non-franchised operator in North America. We pledge to customers like you the best services and benefits. Lifetime Warranty on Quality Repairs. Our investment in training, tools, and technology enables us to provide you with consistent, high-quality services and repairs. Communication Updates in Real Time. Your car rarely seems like it takes a break from you. That is why our teams work so hard to give you serious, real-time data about your car every step of the way. Service Delivery. What’s the worst thing about getting your car repaired? Customers tell us that it's waiting to get their car back. Timely Servicing of Your Vehicle. Never leave our car at home. Send it to us so that we can clean, tune-up, and service it quickly without you having to sacrifice your mobility. (Aparicio & Bobok 2018). Such promises need to be rendered believable by positive assumptions and are the key to fulfilling Assured Automotive practice. Assured Automotive is a group of corporate-owned auto-body/collision centers. People and clients are the building blocks of a rapidly growing & profitable business. Assured Automotive is dedicated to putting the customer first, and the company's growth strategy is based on the following principle. Each customer deserves to be treated with respect, care, and trust. Assured Automotive will replace this erroneous impression with a positive one. By consistently delivering on these commitments, Assured Automotive will become the premiere choice for auto body/collision services in Ontario.

SUMMARY Reviews Summary

The reviews reflect significant customer satisfaction, with most if not all customers having received splendid service. Assured's staff are friendly, professional, and go out of their way to communicate well and provide updates. Many say they are communicative about the progress of the repair job (bolded sentence here). This service seems to be much faster than most, with one customer, as joked about later, even implying that it was the best body work he had ever received. The reviewers all commented about how much cleaner their cars were, either mentioning that they were surprised by the level of cleanliness or that they were happy and that the shop had cleaned their cars. The shop, with a definite, clear majority on that matter, did an outstanding job, carefully washing and waxing, providing service. One customer added that their car was detailed and looked like new. Other benefits of the shop are that their prices are reasonable or even low, that they make it easy by working directly with insurance companies, renting cars, and so on. In sum, Assured's customers are overwhelmingly positive.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (13)

highly recommend ... (9)

great work (6)

great service (6)

excellent servic ... (6)

very professiona ... (5)

very friendly (4)

great job (4)

recommended (3)

on time (3)

Cons

would not recomm ... (2)

not recommend (2)

too busy (2)

disappointing (1)

0 stars (1)

terrible service ... (1)

never called me (1)

disappointed (1)