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  1. CA
  2. ON
  3. Ottawa
Brum Immigration

Brum Immigration

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1376 Bank St Suite 308, Ottawa, ON K1H 7Y3, Canada Get Directions
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ABOUT   Services Excellence Summary

Professional Immigration and Citizenship Services from Brum Immigration, by Renata Brum (Regulated Canadian Immigration Consultant) a former Canadian citizen judge Every day as a judge, I saw families torn apart or individuals who had lost their homes. I was constantly reminded of how cold and distant major government bureaucracies can be towards the people they are supposed to serve. There were cut-offs and goals that had to be met. Brum Immigration began in the opposite direction. I want to be able to speak with every person individually and not have to delegate the most important information. My company serves only a limited number of clients. As two Canadian ruling parties member, I was known for my compassion and ability to preserve the system's integrity. I have gained invaluable insights into the thought patterns and decision-making tactics of immigration and citizenship officers. They are the ones who will determine whether you will be allowed to come to Canada.

 

SUMMARY   Reviews Summary

Brum Immigration clients consistently tout the company’s professionalism, knowledgeable staff and Renata Brum’s willingness to support clients during the entire immigration process. Documents underlined this attribute, detailing Renata Brum’s representation of clients in Canada Permanent Residence applications and personal experiences. The reviewers praised Renata Brum and her team’s professionalism and understanding of Canadian immigration regulations. Many writers said that Renata and her team were patient and showed a high level of concern about their clients, especially during tough situations. Great sources of satisfaction with the services in many of the comments include the company’s professionalism, commitment, and frequent follow-up and follow-up calls. Despite concerns being likely to come at different times, anticipating a prompt, comprehensive response is necessary. The customers highly praised the knowledge level of Renata Brum and her team. One comment mentioned that they often provided documents that changed the regulations. Another said that the team’s training had kept them informed of the most recent changes. There is one prevalent theme among reviewers who have had problems accessing information: their worries about losing important information or feeling overwhelmed. Many commenters said they reached out to Brum Immigration for assistance and joined other platforms and reviewed the company. Several commenters said that during interactions with Brum Immigration, their concerns were valid, though they had already encountered challenges now and then. If they needed to provide all the information needed, they were concerned about what would happen later, and they eventually resolved to ask for help. Several reviews suggest there is an ongoing line of communication between Brum Immigration workers and those who sought their services. This is important for clients because it promotes a lasting relationship at a time when there is a need for it. Several positive service issues noted in the BBB comment included prompt responses to questions and inquiries, openness to resolving payment issues, and worker openness to client concerns and complaints. To wrap up, reviewers used the words “professional,” “helpful,” “knowledgeable,” “was a pleasure,” and “great communication” to describe positive experiences.

 

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PROS
recommend (22)
highly recommend ... (9)
helped me (9)
very professiona ... (8)
strongly recomme ... (4)
recommended (3)
very knowledgeab ... (3)
very experienced ... (2)
very organized (2)
excellent experi ... (2)
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Brum Immigration Reviews: 48. Average Rating: 5.0

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